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crm 2011 installation error RRS feed

  • Question

  • Dear ALL ia m getting the following error while i am tring to install crm 2011

    Action Microsoft.Crm.Setup.Server.GrantConfigDBDatabaseAccessAction failed

    The specified domain either does not exist or could not be contacted.

    please help

    Wednesday, October 3, 2012 9:44 AM

All replies

  • Hi,

    Check this links - here you can find different solutions:

    http://bproud2banindian.blogspot.co.at/2012/05/systemexception-action.html

    http://weblogs.asp.net/pabloperalta/archive/2011/09/01/microsoft-crm-setup-server-grantconfigdbdatabaseaccessaction-failed-windows-nt-user-or-group-mydomain-sqlaccessgroup-not-found-check-the-name-again.aspx

    Best regards,

    Andreas


    Andreas Buchinger
    Microsoft Dynamics Certified Technology Specialist
    MCPD: SharePoint Developer 2010

    Wednesday, October 3, 2012 11:30 AM
  • Hi Andreas;

    i have tried closing the SSMS but it is still not working

    Wednesday, October 3, 2012 11:37 AM
  • Hi,

    No more remote sessions to sql server and no uncommited sessions?

    A few more points from my side: domain controller is reachable? do you use a service account for crm services? does the service accounts have enough privileges?

    br,

    Andreas


    Andreas Buchinger
    Microsoft Dynamics Certified Technology Specialist
    MCPD: SharePoint Developer 2010

    Wednesday, October 3, 2012 11:46 AM
  • Hi Andrea;

    there is no remote session is open .what do you mean by Uncommited session.

    yes domain controller is reachable.

    for service account i am using the networkservice account 

    Wednesday, October 3, 2012 11:52 AM
  • Are the SQL server and CRM server within the same domain?

    Are you able to ping the SQL server or even connect to it from the CRM server?


    Roar Jørstad aka sveroa
    Senior Consultant, EVRY as
    Blog: Notebook, trick & tips
    Please mark as answer or helpful if my post is useful

    Wednesday, October 3, 2012 7:20 PM
  • Hi,

    Try to use a domain account for the services - perhaps a SPN is missing in your network configuration and that's why the installation routine cannot grant you rights on db...

    In addition check the log file of the installation if you find more information regarding the problem.

    Best regards,

    Andreas


    Andreas Buchinger
    Microsoft Dynamics Certified Technology Specialist
    MCPD: SharePoint Developer 2010

    Thursday, October 4, 2012 8:16 AM
  • Hi Andres I done it that was fire lookupnames problem 
    Thursday, October 4, 2012 11:49 AM
  • Hi Anwar,  are you saying that the problem is fixed and you were successful in the deployment?


    Curtis J Spanburgh

    Thursday, October 4, 2012 12:37 PM
    Moderator