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Live OneCare cannot Install. system unable to uninstall norton

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Hello,

I am in a total quandary. There is a Norton Internet Security file folder on my computer. Norton was never installed. When I try to install Onecare, it stops and tells me to delete conflicting programs. Fine. Try to do that and my system tells me ERROR THE SYSTEM CANNOT FIND THE PATH SPECIFIED. No number, just a big red X. Can anyone help? It matters now.

C.A.B.

Thursday, April 17, 2008 2:13 AM

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You could download the Norton Removal Tool for Symantec, run it, reboot your computer and try again...

Be careful, though, as it removes ALL Norton products from your computer.

ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

Thursday, April 17, 2008 12:47 PM

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You could download the Norton Removal Tool for Symantec, run it, reboot your computer and try again...

Be careful, though, as it removes ALL Norton products from your computer.

ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

Thursday, April 17, 2008 12:47 PM
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Thank you! What a relief! I had all kinds of horrible visions running through my head. I am all set now. Thanks again!

C.A.B.

Thursday, April 17, 2008 11:19 PM