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windowsxp validation problems RRS feed

  • Question

  • Please help....im of course having problems validating my windowsxp.....I run the diagnostic test and i pass all the requirements.....I have a feeling I am having problems with my internet security settings...can you tell me what internet security setting I need to be on to download updates and to validate windowsxp...I get to the thankyou for validating page and click on continue...the next page says validation was incomplete....what am I doing wrong...
    • Edited by nikki stone Thursday, July 24, 2008 11:57 PM please I need help with validating windowsxp
    • Changed type nikki stone Friday, July 25, 2008 12:25 AM please help I need help with windows validation
    • Changed type Stephen Holm Wednesday, July 30, 2008 9:19 PM Need to make question
    • Changed type Stephen Holm Wednesday, July 30, 2008 9:19 PM Need to make question
    Thursday, July 24, 2008 11:35 PM

Answers

  • Microsoft Genuine Advantage – Diagnostic Site
    http://www.microsoft.com/genuine/diag/
    Please note: I am not a Microsoft employee...only a voluntary forum contributor.
    • Marked as answer by Stephen Holm Wednesday, July 30, 2008 9:20 PM
    Friday, July 25, 2008 3:35 PM
    Moderator
  • Nikki,

         We request all users initially run the Genuine Diagnostics tool to try and identify the problem you may be experiencing.  Also have you received any error codes and/or statements whatsoever indicating a failed validation?  Please try validating windows again by visiting the following location:  http://www.microsoft.com/genuine next click on the "Validate Windows" button in the upper right corner.  What happens?  The genuine site can also provide you with valuable information so please take time and review the documents.  Another site for helping customers identify genuine vs. non-genuine software is located here:  http://www.microsoft.com/resources/howtotell/

     

        Next please download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.  This would assist us immensely so we may analyze possible causes for a failed validation.  Next we will begin formulating a resolution for what may be causing the problem.

     

    Step 2 is telling us about the COA. Tell us:

    1. What edition of Windows XP is it for, Home, Pro, or Media Center?

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. DO NOT post the Product Key.

    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.


    Take care Nikki and please post back at your earliest convience so we may provide you with a resolution :-).



    Stephen Holm, MS

    • Marked as answer by Stephen Holm Friday, August 1, 2008 1:08 AM
    Friday, July 25, 2008 9:09 PM

All replies

  • Microsoft Genuine Advantage – Diagnostic Site
    http://www.microsoft.com/genuine/diag/
    Please note: I am not a Microsoft employee...only a voluntary forum contributor.
    • Marked as answer by Stephen Holm Wednesday, July 30, 2008 9:20 PM
    Friday, July 25, 2008 3:35 PM
    Moderator
  • Nikki,

         We request all users initially run the Genuine Diagnostics tool to try and identify the problem you may be experiencing.  Also have you received any error codes and/or statements whatsoever indicating a failed validation?  Please try validating windows again by visiting the following location:  http://www.microsoft.com/genuine next click on the "Validate Windows" button in the upper right corner.  What happens?  The genuine site can also provide you with valuable information so please take time and review the documents.  Another site for helping customers identify genuine vs. non-genuine software is located here:  http://www.microsoft.com/resources/howtotell/

     

        Next please download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.  This would assist us immensely so we may analyze possible causes for a failed validation.  Next we will begin formulating a resolution for what may be causing the problem.

     

    Step 2 is telling us about the COA. Tell us:

    1. What edition of Windows XP is it for, Home, Pro, or Media Center?

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. DO NOT post the Product Key.

    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.


    Take care Nikki and please post back at your earliest convience so we may provide you with a resolution :-).



    Stephen Holm, MS

    • Marked as answer by Stephen Holm Friday, August 1, 2008 1:08 AM
    Friday, July 25, 2008 9:09 PM