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    Thanks for the chance to discuss the dreaded 'faded license' issue.

    A client brought us this infected GW MD2419u with a Non-Genuine status, and an unreadable COA.

    Might you point us in the right direction to license their laptop correctly?

    It's got the Windows7 (HP64) Badge on top, and hasn't been re-formatted since their purchase.

    There's no D:\ (Recovery) partition, either.

    Any help is appreciated!

    Kind regards,

    PC-Fix

    Tuesday, June 5, 2012 2:13 AM

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    Please read the first sticky at the top of this page, "Please Read Before Posting," and post an MGADiag report for this computer.

    Also, you can order recovery media from HP (and should in any case).

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.


    Tuesday, June 5, 2012 3:30 AM
    Answerer

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    Please read the first sticky at the top of this page, "Please Read Before Posting," and post an MGADiag report for this computer.

    Also, you can order recovery media from HP (and should in any case).

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.


    Tuesday, June 5, 2012 3:30 AM
    Answerer
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    No reply from the Original Poster.

    Issue is assumed to be resolved.

    Darin MS

    Tuesday, June 12, 2012 9:34 PM