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Issues with WGA Activation - Clock Sync Error RRS feed

  • Question

  • Hi everyone:

    We just re-imaging PC's and I am receiving a validation failure and then a blank page when trying to activate.  Here is my WGADIAG log, all machines are fine just new ones are showing this.

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Clock sync error
    Validation Code: 10

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-Q8PY3-9B7G7-CPYPJ
    Windows Product Key Hash: Ml3gluI/adMTZwOVd3aF5XVYJk4=
    Windows Product ID: 55274-641-1585117-23106
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {6017D19C-F65A-46A8-B892-B36BE9FE5156}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 10
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 110 Time Out of Sync
    Microsoft Office Professional Edition 2003 - 110 Time Out of Sync
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6017D19C-F65A-46A8-B892-B36BE9FE5156}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CPYPJ</PKey><PID>55274-641-1585117-23106</PID><PIDType>1</PIDType><SID>S-1-5-21-2529271672-46535061-1219093928</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>64634XU</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7LETC1WW (2.21 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20080701000000.000000+000</Date></BIOS><HWID>41663D07018400EA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>110</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>110</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>9BB469F252F5D00</Val><Hash>Y61qr8MgAyYDs6LpViMGWmHNjis=</Hash><Pid>73931-640-8499624-57204</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="110"/><App Id="16" Version="11" Result="110"/><App Id="18" Version="11" Result="110"/><App Id="19" Version="11" Result="110"/><App Id="1A" Version="11" Result="110"/><App Id="1B" Version="11" Result="110"/><App Id="44" Version="11" Result="110"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 13F71:IBM|0028:Lenovo
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     


    Tuesday, June 7, 2011 6:39 PM

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