off topic - trouble with old email RRS feed

  • General discussion

  • ok i have a old msn email address and i cant sign in and i need an email asap can anyone help


    Friday, November 14, 2008 9:02 AM

All replies

  • You're off topic for this forum, which is dedicated to Windows Live OneCare.


    If your old @msn account is a free Hotmail account that you have not logged into for many months, it has likely been closed. They extended the inactivity period some time back, but if you do not access the account periodically, the account is closed. If you recently accessed it, but you can't sign in now due to a password problem or other issue, contact Hotmail support:

    Support for Windows Live Hotmail and other Windows Live programs and services:

    Go to http://support.live.com and sign in with a LiveID

    Click on the Windows Live service or product you need help with.

    If you are not presented with an email support form, but are instead redirected to help.live.com for that service/product, in the page that opens from http://help.live.com select any topic on the left hand side or search for a question in the search box.

    The results of your search or the clicked topic appears in the right hand frame, along with a tiny link in the lower right hand corner – “Get more help.”

    Click that tiny link and you will get to a page with a link “Contact support”

    Click that link and you will be presented with the email support form to fill out. Provide as much detail as possible and you should get a response from support within 24 hours.

    Help topics at http://help.live.com

    Support for MSN or paid Hotmail Plus - http://support.msn.com




    Friday, November 14, 2008 2:12 PM