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Hotmail question (I did not see much under windows live)

    Question

  • My primary hotmail account has been closed for some reason and I have no idea why.  All I do is check email and send out an occassional email.  When I log in to it I get a "It looks like the Terms of Use may have  been violated."

    I have had my primary email account for over 10 years and never done anything other than a few emails and would like to know how I go about getting an actual reply.  I sent in a question last week about random emails that were being sent out from my email account (I found this out because in February I was at Mardi gras with a friend and he received a random email with me standing next to him not even near a computer), which I have reformatted and upgraded my OS and somehow emails still got sent.  Someone must have obtained my pw, I do not download much of anything.  How do I get an actual response instead of my account being closed out?  I sent something into the help system but that does not allow me to fill anything out, just make a selection, which I havbe not done anything other than basically check my email for a long time.

    This is my alternate email that I have used.

    Friday, June 11, 2010 10:13 PM

All replies

  • This is the Windows Live Writer Forum; for topics pertaining to 'Windows Live Writer'. This forum is meant to be a resource for those who are looking for more information about Writer or want to start a discussion with the Writer team and other people using Writer.

    Unfortunately, you've submitted a query to the wrong forum; but perhaps you can find the right forum(s) here.

    Reference Link(s):

      For everything Windows LIVE [apps and services]
          https://support.live.com/
          http://windowslivehelp.com/

    OR

      For General Microsoft topics...
          http://support.microsoft.com/
          http://support.microsoft.com/search/

    Hope this helps.

    If you this answers your question, please 'propose as answer' for other users.
    Sunday, June 13, 2010 11:41 AM
  • On 6/11/2010 5:13 PM, JSC1977 wrote:

    My primary hotmail account has been closed for some reason and I have no idea why.  All I do is check email and send out an occassional email.  When I log in to it I get a "It looks like the Terms of Use may have  been violated."

    I have had my primary email account for over 10 years and never done anything other than a few emails and would like to know how I go about getting an actual reply.  I sent in a question last week about random emails that were being sent out from my email account (I found this out because in February I was at Mardi gras with a friend and he received a random email with me standing next to him not even near a computer), which I have reformatted and upgraded my OS and somehow emails still got sent.  Someone must have obtained my pw, I do not download much of anything.  How do I get an actual response instead of my account being closed out?  I sent something into the help system but that does not allow me to fill anything out, just make a selection, which I havbe not done anything other than basically check my email for a long time.

    This is my alternate email that I have used.

    Here is the forum for hotmail questions.
    http://social.microsoft.com/Forums/en-US/windowslivemailfr/threads?filter=general

    Hope this helps, and have a great day:)
    Patrick.


    Smile... Someone out there cares deeply for you.
    Have you updated your OS and Antivirus today?
    http://update.microsoft.com


    Smile.. Someone out there cares deeply for you.
    Sunday, June 13, 2010 5:37 PM
  • Thanks for the replies.  The link is making me pick a forum category when I try to post my question and not showing up in that forum which appears to be the correct one.
    Sunday, June 13, 2010 9:26 PM
  • On 6/13/2010 4:26 PM, JSC1977 wrote:

    Thanks for the replies.  The link is making me pick a forum category when I try to post my question and not showing up in that forum which appears to be the correct one.

    Try this link then http://windowslivehelp.com/forums.aspx?productid=1
    That should be the link to the hotmail forum.  And this should be the
    link to their general solutions page
    http://windowslivehelp.com/solutions.aspx?productid=1

    Hope this helps, and have a great day:)
    Patrick.


    Smile... Someone out there cares deeply for you.
    Have you updated your OS and Antivirus today?
    http://update.microsoft.com


    Smile.. Someone out there cares deeply for you.
    Monday, June 14, 2010 3:51 AM