locked
Back up Fails - VSS Problem? RRS feed

  • Question

  • My main PC will not back up - it just sits there at 0%, completely freezes and then eventually fails. The WHS event log says it failed with reason 5. Full logs from client PC noted below

    I have run ChkDsk and rebooted everything but to no avail

    Laptop and netbook back up fine and if I remove the system (C) drive from the Main PC backup configuration it backs up OK

    Can anyone help

    Much obliged

    Jon T

     

    Log Name:      Application
    Source:        HomeServer
    Date:          12/06/2011 10:13:46
    Event ID:      770
    Task Category: HomeBackup
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Main-PC
    Description:
    Backup set 50 on SERVER failed: Microsoft.HomeServer.Backup.VSS.ShadowVolumeException: VSS Operation timed out ---> System.TimeoutException: VSS Operation timed out
       at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet.Wait(IVssAsync va)
       at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet.CreateShadowVolume(VolumeInfo[] volumes)
       --- End of inner exception stack trace ---
       at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet.CreateShadowVolume(VolumeInfo[] volumes)
       at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet..ctor(VolumeInfo[] volumes)
       at Microsoft.HomeServer.Backup.BackupOp.BackupSetOperation.RunWithoutCatch()
       at Microsoft.HomeServer.Backup.BackupOp.BackupSetOperation.Run()
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="HomeServer" />
        <EventID Qualifiers="53247">770</EventID>
        <Level>2</Level>
        <Task>3</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-06-12T09:13:46.000000000Z" />
        <EventRecordID>11454</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Main-PC</Computer>
        <Security />
      </System>
      <EventData>
        <Data>50</Data>
        <Data>SERVER</Data>
        <Data>Microsoft.HomeServer.Backup.VSS.ShadowVolumeException: VSS Operation timed out ---&gt; System.TimeoutException: VSS Operation timed out
       at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet.Wait(IVssAsync va)
       at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet.CreateShadowVolume(VolumeInfo[] volumes)
       --- End of inner exception stack trace ---
       at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet.CreateShadowVolume(VolumeInfo[] volumes)
       at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet..ctor(VolumeInfo[] volumes)
       at Microsoft.HomeServer.Backup.BackupOp.BackupSetOperation.RunWithoutCatch()
       at Microsoft.HomeServer.Backup.BackupOp.BackupSetOperation.Run()</Data>
      </EventData>
    </Event>

     

     

     

    Log Name:      System
    Source:        volsnap
    Date:          12/06/2011 10:13:46
    Event ID:      9
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Main-PC
    Description:
    The flush and hold writes operation on volume C: timed out while waiting for file system cleanup.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="volsnap" />
        <EventID Qualifiers="49158">9</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-06-12T09:13:46.621900200Z" />
        <EventRecordID>67746</EventRecordID>
        <Channel>System</Channel>
        <Computer>Main-PC</Computer>
        <Security />
      </System>
      <EventData>
        <Data>
        </Data>
        <Data>C:</Data>
        <Binary>000000000200300000000000090006C000000000200100C009000000000000000000000000000000</Binary>
      </EventData>
    </Event>
    Jon


    Sunday, June 12, 2011 2:23 PM

All replies

  • Anyone?
    Jon
    Wednesday, June 15, 2011 5:10 PM
  • It's a client problem.

    Please check the event log of the client, if you can find errors or warnings around VSS and/or DCOM.

    How full is the C: drive?

    Best greetings from Germany
    Olaf

    Thursday, June 16, 2011 7:24 AM
    Moderator
  • Hi Olaf

    Apologies, been away so just picking up on this

    Disk is a 120GB SSD with over 74GB free

    Getting lots of "the server did not register with DCOM within the required timeout" plus the errors below

    Jon

     


          0
          0x00000000, The operation completed successfully.
          0x80042313, The shadow copy provider timed out while flushing data to the volume being shadow copied. This is probably due to excessive activity on the volume. Try again later when the volume is not being used so heavily.
          0x00000000, The operation completed successfully.
          0x00000000, The operation completed successfully.
          Operation: Executing Asynchronous Operation Context: Current State: DoSnapshotSet
           
    50



    SERVER



    Microsoft.HomeServer.Backup.VSS.ShadowVolumeException: VSS Operation timed out ---> System.TimeoutException: VSS Operation timed out at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet.Wait(IVssAsync va) at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet.CreateShadowVolume(VolumeInfo[] volumes) --- End of inner exception stack trace --- at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet.CreateShadowVolume(VolumeInfo[] volumes) at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet..ctor(VolumeInfo[] volumes) at Microsoft.HomeServer.Backup.BackupOp.BackupSetOperation.RunWithoutCatch() at Microsoft.HomeServer.Backup.BackupOp.BackupSetOperation.Run()

     


    Jon
    Wednesday, June 22, 2011 5:33 PM
  • Hi John,

    you could trace the GUIDs of the DCOM components failing down by searching them in the registry to figure out, to which component they belong. This may help to solve the issue, although fixing those is seldom easy.

    Best greetings from Germany
    Olaf

    Wednesday, June 22, 2011 8:10 PM
    Moderator
  • Unfortunately that is going way beyond my technical ability

    Jon


    Jon
    Thursday, June 23, 2011 7:55 PM
  • You could also try to run chkdsk /f /r on the client volume which fails to backup.

    Would a backup with the Windows built in backup program work or does this fail either?

    Best greetings from Germany
    Olaf

    Tuesday, June 28, 2011 7:08 AM
    Moderator