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Windows Vista (TM) Build 6001 This copy of Windows is not genuine RRS feed

  • Question

  • I have had this computer and software for around 3 years with no problems to date. This error message just started showing up within the last eight months. I keep reinstalling the OS to fix it for a month at a time and I'm sick of it! I am a college student who relies on my computer daily! I can' deal with this anymore! I can't afford to purchase a new license and refuse to do so because I've all ready paid for my non-working one. I'm thoroughly frustrated!

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-3RBY2-BGQ2R-DR9M6
    Windows Product Key Hash: EYIpz/47G03lWRAOmk3kg+lR7Rc=
    Windows Product ID: 89578-OEM-7332157-00141
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {D4CF22FD-0963-4D68-80F7-128927E0EBC5}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.090302-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Prompt
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D4CF22FD-0963-4D68-80F7-128927E0EBC5}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DR9M6</PKey><PID>89578-OEM-7332157-00141</PID><PIDType>2</PIDType><SID>S-1-5-21-1995655262-2427248555-3500849574</SID><SYSTEM><Manufacturer>Gateway                         </Manufacturer><Model>MP8708                          </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>72.09   </Version><SMBIOSVersion major="2" minor="4"/><Date>20060906000000.000000+000</Date></BIOS><HWID>C1333507018400EE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>B7A59DD9DCAEF0A</Val><Hash>gk6DVX+U1vkm7I6C2BTAcrV5w/E=</Hash><Pid>81602-901-4863124-68023</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500141-02-1033-6001.0000-2142009
    Installation ID: 016366764965135651054620619211419494721246816094434686
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: DR9M6
    License Status: Notification
    Notification Reason: 0xC004F057.

    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAIAAQABAAAAAwABAAEAnJ9Sb0j9uPbOnOIVSOTY1AQUdGXy9GJC2OgSjaxW9Eg=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   GATEWA  M685   
      FACP   GATEWA  M685   
      HPET   GATEWA  M685   
      BOOT   GATEWA  M685   
      MCFG   GATEWA  M685   
      ASF!   GATEWA  M685   
      APIC   GATEWA  M685   
      SSDT   PmRef  CpuPm


     

    Monday, August 3, 2009 3:55 AM

Answers

  • Hello Repeatedly,


    I believe your Vista's Licensing Store may have been damaged or corrupted at some point. I would like you to try the below set of steps.  The first set will attempt to reset the Store and the second set will recreate it.  Try the first set and if that doesn't work, move on to the next.

    1) Click the option that launches an Internet Browser
    2) Type: %windir%\system32 into the address field
    3) Find the file cmd.exe
    4) Right-click on cmd.exe and select Run as Administrator
    5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms
    6) Hit the Enter key
    7) Reboot twice

    1) Return to the cmd windows 
    2) Type: net stop slsvc  (it may ask you if you are sure, select yes)
    3) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    4) Type: rename tokens.dat tokens.bar
    5) Type: cd %windir%\system32
    6) Type: net start slsvc
    7) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    8) Reboot Twice
    9) You may be required to enter the Product Key from the COA sticker (located on the side of bottom of the computer) and then Activate (use the Activate by Phone method)


    Thanks,
    Darin MS

    Tuesday, August 4, 2009 7:59 PM

All replies

  • Any solutions???? Seriously. I've tried numerous other solutions that I've read on here to no avail. I don't even have a phone activation option. I'm ready to purchase a non-Microsoft OS!
    Monday, August 3, 2009 11:54 PM
  • Hello Repeatedly,


    I believe your Vista's Licensing Store may have been damaged or corrupted at some point. I would like you to try the below set of steps.  The first set will attempt to reset the Store and the second set will recreate it.  Try the first set and if that doesn't work, move on to the next.

    1) Click the option that launches an Internet Browser
    2) Type: %windir%\system32 into the address field
    3) Find the file cmd.exe
    4) Right-click on cmd.exe and select Run as Administrator
    5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms
    6) Hit the Enter key
    7) Reboot twice

    1) Return to the cmd windows 
    2) Type: net stop slsvc  (it may ask you if you are sure, select yes)
    3) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    4) Type: rename tokens.dat tokens.bar
    5) Type: cd %windir%\system32
    6) Type: net start slsvc
    7) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    8) Reboot Twice
    9) You may be required to enter the Product Key from the COA sticker (located on the side of bottom of the computer) and then Activate (use the Activate by Phone method)


    Thanks,
    Darin MS

    Tuesday, August 4, 2009 7:59 PM
  • When I did the first step, after hitting the enter key, it said "The filename, directory name, or volume label syntax is incorrect." Is that supposed to happen??
    Friday, August 14, 2009 2:24 AM
  • Then I re-entered the line w/ a space after cscript and got "Input Error: There is no script engine for file extension '.xrm-ms'."
    Friday, August 14, 2009 2:27 AM
  • Hello repeatedlyfrustrated,

    A friendly suggestion:  rather that try to type the commands, can you try copy-paste from Darin's instructions to your administrator-level command prompt window?

    I just tried it on this system and it worked fine. :-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, August 14, 2009 3:15 AM
  • Ok, I did copy and pasted the steps and re-entered my product key but wasn't given an option to activate by phone, activate online was my only option and I got Error Code: 0XC004E003. Can I still call to activate even though the option isn't there? My understanding was that it had to be listed as an option to do it. What is the number to call? I'm trying to look for it online now. I did all this after I re-installed the OP system w/o getting the watermark and when I rebooted the watermark appeared. Should I redo the steps before I call to activate?


    ....
    Then I rebooted and wasn't asked to re-type my product key, it just went to the desktop. There's no watermark, is it fixed or did I do something wrong?
    Friday, August 14, 2009 5:24 PM
  • Hello Repeatedly,

      I am confused as to what all you have done. You tried my steps but couldn't Activate by Phone so you reistalled Vista?, after reinstalling didn't get the watermark, but then you did get the watermark, rebooted again and didn't get the watermark? I'm lost. 

      If you are still having a non-genuine or Activation issue, create a New Thread, include and Updated Diagnostic Report and a clear description of the current issue.

      Just in case, I have provided the alternate steps to Activate by Phone (below):

      To Activate by Phone:

    a)    If you have access to the Start button: Click the Start button, and type slui 4 in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.

     

    b)    If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type c:\windows\system32\cmd.exe press enter, a new window will come up, type: slui 4 and hit enter and follow steps to Activate over the Phone.

    NOTE: The important thing to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to transfer you to a Live Rep.

    Thank you,
    Darin MS

    Friday, August 14, 2009 6:55 PM