Error while upgrade crm 4.0 to crm 2011 ? RRS feed

  • Question

  • Hi All,


    We are trying to import organization from CRM4.0 to  CRM 2011 . The import fails almost at the end of the installation with following error :



    Error : Microsoft.Crm.Tools.Admin.ImportOrganizationInstaller.ImportAndUpgra
    de(OrganizationInfo organizationInfo) ---> System.Exception: Action
    Microsoft.Crm.Tools.Admin.SdkMessageProcessingStepSupportedDeploymentAction failed. --->
    sdkmessagefilter With Id = ace98c8c-bc10-de11-99c8-001a64c35cf8 Does Not Exist

    Error : Could not upgrade async operation 72c40e3d-5e54-
    e011-8bfc-0015176ca12d as the owning extension could not be
    identified based on the existing async operation data (stage:50,
    mode:1, pluginTypeId:507625ad-fb8a-47d5-9ec7-9524cf802820,
    configuration:, secureconfigId:00000000-0000-0000-0000-000000000000,
    primaryEntity:opportunity, secondaryEntity:none,


    Please suggest me what should i do.


    Thanks in Advance!

    Monday, August 8, 2011 6:43 AM

All replies

  • Hi,

    CRM 2011 only runs on a 64-bit server, if any of your plugins have been compiled to be specifically for 32-bit.  This means you need to verify that they will function correctly in a 64-bit environment. If not, then they will need to be recompiled correct the issue.

    Make sure that plugin exsist in the database (via query or Pugin Registeration Tool, both mentioned in the url below) and if it exsist then try disable it and then again start Upgrade setup.

    You may also reffer the following Url for more information: http://www.crmaccelerators.net/2011/07/01/dynamics-crm-4-0-2011-upgrade-tip-2-know-your-plugins/

    Jehanzeb Javeed

    Linked-In Profile |CodePlex Profile

    If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".
    Monday, August 8, 2011 8:45 AM
  • Contrary to the previous post, I doubt the problem relates to 64/32 bit issues. The key issue seesm to be the error 'sdkmessagefilter With Id = ace98c8c-bc10-de11-99c8-001a64c35cf8 Does Not Exist'. The sdkmessagefilter indicates the entity and message combination that a plugin step is registered against. My guess is that there's a plugin registerered against an unsupported step, or it may be that you still have a step registered against an entity that has been deleted. To diagnose this, run the following SQL query against the CRM 4 MSCRM database:


    * fromFilteredSdkMessageProcessingStep where sdkmessagefilterid = 'ace98c8c-bc10-de11-99c8-001a64c35cf8'


    Microsoft CRM MVP - http://mscrmuk.blogspot.com http://www.excitation.co.uk
    This should give you the step or steps that cause the problem, and I suggest you delete these steps using the Plugin registration tool, then try the upgrade again
    Monday, August 8, 2011 8:55 AM