After many years of owning my copy of Microsoft Office XP I have suddenly encountered problems. It is now telling me that it needs to validate all my office programs, and when I do it tells me that it is non-genuine. My Office CD is an OEM product and the sticker is
Pre-installed Non-Windows Software COAs. The diagnostic tool says:
st1\:*{behavior:url(#ieooui) }
Diagnostic Report (1.9.0006.1):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-xxxxx-xxxxx-xxxxx
Windows Product Key Hash: 7R5AeSf5F2tlgH9Ncz5+rX9sn6M=
Windows Product ID: xxxxx-OEM-xxxxxxx-xxxxx
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010300.3.0.hom
ID: {5FD6C89B-50F9-4DE2-8365-C059F5FDE641}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered,
1.7.59.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A
Version: N/A
WGA Notifications
Data-->
Cached Result: 0
File Exists: Yes
Version: 1.7.105.35
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Notifications Data-->
Cached Result: 101
Version: 1.7.105.35
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 101 Not Activated
Microsoft Office XP Small Business - 101 Not Activated
OGA Version: Registered, 1.7.105.35
Signed By: Microsoft
Office Diagnostics:
025D1FF3-230-1_3E121E02-532-80004005_3E121E02-288-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Mozilla
Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe:
Disabled
Allow scripting of Internet Explorer Webbrowser control:
Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting:
Allowed
File Scan Data-->
Other data-->
Office Details:
<GenuineResults><MachineData><UGUID>{5FD6C89B-50F9-4DE2-8365-C059F5FDE641}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-JJH2W</PKey><PID>55277-OEM-2149122-31347</PID><PIDType>3</PIDType><SID>S-1-5-21-4228874630-3657937305-497133636</SID><SYSTEM><Manufacturer>GBT___</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Award
Software International,
Inc.</Manufacturer><Version>F7</Version><SMBIOSVersion
major="2"
minor="3"/><Date>20030506000000.000000+000</Date></BIOS><HWID>B68A38FF01842052</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS
Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File
Name="WgaTray.exe" Version="1.7.105.35"/><File
Name="WgaLogon.dll" Version="1.7.17.0"/><File
Name="OGAAddin.dll" Version="1.7.105.35"/><File
Name="OGAVerify.exe"
Version="1.7.105.35"/></GANotification></MachineData><Software><Office><Result>101</Result><Products><Product
GUID="{91130409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft
Office XP Small
Business</Name><Ver>10</Ver><Val>2AF6EB16F7054AA</Val><Hash>QeLqVDIghYG2F2I3c64NveqbNq4=</Hash><Pid>54188-OEM-1793483-16341</Pid><PidType>4</PidType></Product></Products><Applications><App
Id="16" Version="10" Result="101"/><App
Id="19" Version="10" Result="101"/><App
Id="1A" Version="10" Result="101"/><App
Id="1B" Version="10" Result="101"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 13B60:SYNNEX TECHNOLOGY
INTERNATIONAL CORP|13B60:SYNNEX TECHNOLOGY INTERNATIONAL CORP|13B60:SYNNEX
TECHNOLOGY INTERNATIONAL CORP
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005
OEM Activation 2.0 Data-->
N/A
The Windows shows as genuine so that is not a problem. But it has got to the stage that every time I open a Office program it gives me these messages.
Regards,
Maree
