When I attempted to send photos the e-mail did not go through. Instead I received the following message when I logged onto Live One mail: "Unable to send or receive messages for the Hotmail account. To send and receive messages in your Hotmail account, go to http://hotmail.live.com on the Web, or try again later. To get help from Windows Live Customer Support, go to http://support.live.com and click Windows Live Mail in the list of services." I have accessed the website indicated in the msg as well as google search for the solution to no avail. It would be appreciated if someone could outline step by step how to solve the problem vice referring me to another site. Any help would be greatly appreciated.