Answered by:
office 2007 won't validate

Question
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I have just uninstalled a priate copy of office pro 2007 and installed a genuine version that I was sent under the microsoft GDA garentee. The whole package has installed and works fine; however, it won't validate on the microsoft web site. why?Saturday, October 10, 2009 7:36 PM
Answers
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Hello markawill,
Here is a snippet of your mgadiag report:
OGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Professional Plus 2007 - 108 Invalid VLK
Microsoft Office Professional 2007 - 101 Not Activated
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005
The latest mgadiag report is telling us that pesky nongenuine installation of Office Pro Plus 2007 is still on your computer, and that is what is causing the nongenuine Notices to remain. It is also showing that a retail license installation of Office 2007 Professional has been completed but not yet activated.
Please try uninstalling Office Pro Plus from the Control Panel>Programs applet.
If you have already tried uninstalling Office Pro Plus from the Programs applet, it seem that such uninstallation was not successful. Could you try the automated Microsoft FixIt in this MS KB http://support.microsoft.com/kb/971179/ to see if it can get the job done?
Assuming it does, upon completion, restart the computer twice.
Then from the Start menu, go to Microsoft Office Professional 2007 and open Word. At that point, the Activation Wizard should take over and help you automatically activate Office 2007.
If the Activation Wizard does not automatically start, click on the Office button>Word Options>Resources>Activate Office to start the Wizard, then activate online normally.
After activation, restart the computer and visit www.micosoft.com/genuine and click on the Validate Office button to clear the OGA Notifier cache and to Valiate your retail license installation of Office Professional 2007.
Finally, run Windows Updates to get all the Service Packs and updates for Office 2007.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp- Marked as answer by Darin Smith MS Monday, October 12, 2009 8:25 PM
Sunday, October 11, 2009 6:58 PM -
Thanks Dan IT that did the trick :)
- Marked as answer by markawill Monday, October 12, 2009 9:13 PM
Monday, October 12, 2009 9:12 PM
All replies
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Hello markawill,
In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxpSunday, October 11, 2009 2:21 AM -
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0Cached Validation Code: 0x0
Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F
Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68=
Windows Product ID: 89578-OEM-7332157-00237
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {584BFE11-EF05-4F5A-9B3B-A07833249323}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.lh_sp2rtm.090410-1830
TTS Error:
Validation Diagnostic:
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6001.18000WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Professional Plus 2007 - 108 Invalid VLK
Microsoft Office Professional 2007 - 101 Not Activated
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{584BFE11-EF05-4F5A-9B3B-A07833249323}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RJ34F</PKey><PID>89578-OEM-7332157-00237</PID><PIDType>2</PIDType><SID>S-1-5-21-892318711-1845276119-574479444</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>EQUIUM A200</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.30</Version><SMBIOSVersion major="2" minor="4"/><Date>20070326000000.000000+000</Date></BIOS><HWID>CE333507018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>AC4D03450EAED86</Val><Hash>XsVNLglVGWaDviHDXiFCWFayOm0=</Hash><Pid>89409-707-0973547-65907</Pid><PidType>14</PidType></Product><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>9B604219B410F14</Val><Hash>VyAEOqqfVfVRyjgCWzlHemkSFog=</Hash><Pid>81605-906-0002093-65264</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500237-02-1033-6000.0000-2672007
Installation ID: 068546661844818180177563689955417123941041960380323186
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: RJ34F
License Status: LicensedHWID Data-->
HWID Hash Current: NAAAAAEAAgABAAIAAQABAAAAAwABAAEAJJT2XvSsaprqTjTSvktSXPL0GiV2kdoerFb0SA==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC INTEL CALISTGA
FACP TOSCPL CALISTGA
HPET INTEL CALISTGA
BOOT PTLTD $SBFTBL$
MCFG INTEL CALISTGA
SLIC TOSCPL TOSCPL00
APIC INTEL CALISTGA
SSDT SataRe SataPri
SSDT SataRe SataPri
SSDT SataRe SataPri
SSDT SataRe SataPri
SSDT SataRe SataPriSunday, October 11, 2009 2:26 PM -
Hello markawill,
Here is a snippet of your mgadiag report:
OGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Professional Plus 2007 - 108 Invalid VLK
Microsoft Office Professional 2007 - 101 Not Activated
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005
The latest mgadiag report is telling us that pesky nongenuine installation of Office Pro Plus 2007 is still on your computer, and that is what is causing the nongenuine Notices to remain. It is also showing that a retail license installation of Office 2007 Professional has been completed but not yet activated.
Please try uninstalling Office Pro Plus from the Control Panel>Programs applet.
If you have already tried uninstalling Office Pro Plus from the Programs applet, it seem that such uninstallation was not successful. Could you try the automated Microsoft FixIt in this MS KB http://support.microsoft.com/kb/971179/ to see if it can get the job done?
Assuming it does, upon completion, restart the computer twice.
Then from the Start menu, go to Microsoft Office Professional 2007 and open Word. At that point, the Activation Wizard should take over and help you automatically activate Office 2007.
If the Activation Wizard does not automatically start, click on the Office button>Word Options>Resources>Activate Office to start the Wizard, then activate online normally.
After activation, restart the computer and visit www.micosoft.com/genuine and click on the Validate Office button to clear the OGA Notifier cache and to Valiate your retail license installation of Office Professional 2007.
Finally, run Windows Updates to get all the Service Packs and updates for Office 2007.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp- Marked as answer by Darin Smith MS Monday, October 12, 2009 8:25 PM
Sunday, October 11, 2009 6:58 PM -
Thanks Dan IT that did the trick :)
- Marked as answer by markawill Monday, October 12, 2009 9:13 PM
Monday, October 12, 2009 9:12 PM -
Hello markawill,
You're welcome!
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxpTuesday, October 13, 2009 3:41 AM