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office 2007 won't validate RRS feed

  • Question

  • I have just uninstalled a priate copy of office pro 2007 and installed a genuine version that I was sent under the microsoft GDA garentee. The whole package has installed and works fine; however, it won't validate on the microsoft web site. why?
    Saturday, October 10, 2009 7:36 PM

Answers

  • Hello markawill,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    Microsoft Office Professional 2007 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005

    The latest mgadiag report is telling us that pesky nongenuine installation of Office Pro Plus 2007 is still on your computer, and that is what is causing the nongenuine Notices to remain.  It is also showing that a retail license installation of Office 2007 Professional has been completed but not yet activated.

    Please try uninstalling Office Pro Plus from the Control Panel>Programs applet.

    If you have already tried uninstalling Office Pro Plus from the Programs applet, it seem that such uninstallation was not successful.  Could you try the automated Microsoft FixIt in this MS KB http://support.microsoft.com/kb/971179/ to see if it can get the job done?

    Assuming it does, upon completion, restart the computer twice.

    Then from the Start menu, go to Microsoft Office Professional 2007 and open Word.  At that point, the Activation Wizard should take over and help you automatically activate Office 2007.

    If the Activation Wizard does not automatically start, click on the Office button>Word Options>Resources>Activate Office to start the Wizard, then activate online normally.

    After activation, restart the computer and visit www.micosoft.com/genuine and click on the Validate Office button to clear the OGA Notifier cache and to Valiate your retail license installation of Office Professional 2007.

    Finally, run Windows Updates to get all the Service Packs and updates for Office 2007.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Sunday, October 11, 2009 6:58 PM
  • Thanks Dan IT that did the trick :)
    • Marked as answer by markawill Monday, October 12, 2009 9:13 PM
    Monday, October 12, 2009 9:12 PM

All replies

  • Hello markawill,

    In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Sunday, October 11, 2009 2:21 AM


  • Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F
    Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68=
    Windows Product ID: 89578-OEM-7332157-00237
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {584BFE11-EF05-4F5A-9B3B-A07833249323}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.lh_sp2rtm.090410-1830
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    Microsoft Office Professional 2007 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{584BFE11-EF05-4F5A-9B3B-A07833249323}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RJ34F</PKey><PID>89578-OEM-7332157-00237</PID><PIDType>2</PIDType><SID>S-1-5-21-892318711-1845276119-574479444</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>EQUIUM A200</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.30</Version><SMBIOSVersion major="2" minor="4"/><Date>20070326000000.000000+000</Date></BIOS><HWID>CE333507018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>AC4D03450EAED86</Val><Hash>XsVNLglVGWaDviHDXiFCWFayOm0=</Hash><Pid>89409-707-0973547-65907</Pid><PidType>14</PidType></Product><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>9B604219B410F14</Val><Hash>VyAEOqqfVfVRyjgCWzlHemkSFog=</Hash><Pid>81605-906-0002093-65264</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500237-02-1033-6000.0000-2672007
    Installation ID: 068546661844818180177563689955417123941041960380323186
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: RJ34F
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAIAAQABAAAAAwABAAEAJJT2XvSsaprqTjTSvktSXPL0GiV2kdoerFb0SA==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INTEL   CALISTGA
      FACP   TOSCPL  CALISTGA
      HPET   INTEL   CALISTGA
      BOOT   PTLTD   $SBFTBL$
      MCFG   INTEL   CALISTGA
      SLIC   TOSCPL  TOSCPL00
      APIC   INTEL   CALISTGA
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri

     

    Sunday, October 11, 2009 2:26 PM
  • Hello markawill,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    Microsoft Office Professional 2007 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005

    The latest mgadiag report is telling us that pesky nongenuine installation of Office Pro Plus 2007 is still on your computer, and that is what is causing the nongenuine Notices to remain.  It is also showing that a retail license installation of Office 2007 Professional has been completed but not yet activated.

    Please try uninstalling Office Pro Plus from the Control Panel>Programs applet.

    If you have already tried uninstalling Office Pro Plus from the Programs applet, it seem that such uninstallation was not successful.  Could you try the automated Microsoft FixIt in this MS KB http://support.microsoft.com/kb/971179/ to see if it can get the job done?

    Assuming it does, upon completion, restart the computer twice.

    Then from the Start menu, go to Microsoft Office Professional 2007 and open Word.  At that point, the Activation Wizard should take over and help you automatically activate Office 2007.

    If the Activation Wizard does not automatically start, click on the Office button>Word Options>Resources>Activate Office to start the Wizard, then activate online normally.

    After activation, restart the computer and visit www.micosoft.com/genuine and click on the Validate Office button to clear the OGA Notifier cache and to Valiate your retail license installation of Office Professional 2007.

    Finally, run Windows Updates to get all the Service Packs and updates for Office 2007.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Sunday, October 11, 2009 6:58 PM
  • Thanks Dan IT that did the trick :)
    • Marked as answer by markawill Monday, October 12, 2009 9:13 PM
    Monday, October 12, 2009 9:12 PM
  • Hello markawill,

    You're welcome!
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, October 13, 2009 3:41 AM