Unified Service Desk - CTI Simulator application RRS feed

  • Question

  • Hi 

    I  did all changes as mentioned in URL https://msdn.microsoft.com/en-us/library/dn864977.aspx . But search based on email address in USD is not working.

    New session tab is created but not pulling the customer record based on matched email address.

    Thursday, January 29, 2015 2:56 AM

All replies

  • Can you open the debugger in USD and post the event chain? 

    are the 3 tabs created when you send one request or did you send 3?  


    Mattb .

    Friday, February 13, 2015 5:14 AM
  • Hi Karthika,

    Now the link is updated with the missed step- Action. Recheck the link  https://msdn.microsoft.com/en-us/library/dn864977.aspx

    and try again.




    Saturday, February 14, 2015 2:42 PM
  • One tab is created for each request.
    Friday, March 13, 2015 7:24 AM