Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Unified Service Desk - CTI Simulator application RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi 

    I  did all changes as mentioned in URL https://msdn.microsoft.com/en-us/library/dn864977.aspx . But search based on email address in USD is not working.

    New session tab is created but not pulling the customer record based on matched email address.

    Thursday, January 29, 2015 2:56 AM

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote

    Can you open the debugger in USD and post the event chain? 

    are the 3 tabs created when you send one request or did you send 3?  

    thanks

    Mattb .

    Friday, February 13, 2015 5:14 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi Karthika,

    Now the link is updated with the missed step- Action. Recheck the link  https://msdn.microsoft.com/en-us/library/dn864977.aspx

    and try again.

    Regards,

    Vidhya

    Vidhya

    Saturday, February 14, 2015 2:42 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    One tab is created for each request.
    Friday, March 13, 2015 7:24 AM