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Windows 7 Pro Activation/Genuine Issues

Question
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I have a Windows 7 Pro OEM Laptop that has been working fine for a while. All of a sudden I have started getting Windows Activation Technologies, "This computer is not running genuine Windows". I followed the "Resolve Online Now" and ran the Windows Genuine Diagnostics Tool. Although my computer says it is not genuine the Diagnostics says it is Genuine. I have ran complete scans to make sure the laptop is not infected. I have tried to run slmgr /ato and it says Windows is Activated and I won't get the message for about 24 hours then the windows not genuine will pop-up again. I also tried to slmgr /rilc to Re-Install the system license file.
Here are the results from the Windows Genuine Diagnostics Tool:
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {DC03934B-5634-45C5-B6C8-80FA24B594DD}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130708-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Plus 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-
80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-
80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DC03934B-5634-45C5-B6C8-80FA24B594DD}
</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-
*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-452316596-3091079435-
3338960684</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude E6510</Model></SYSTEM><BIOS><Manufacturer>Dell
Inc.</Manufacturer><Version>A05</Version><SMBIOSVersion major="2"
minor="6"/><Date>20100810000000.000000+000</Date></BIOS><HWID>6D003807018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>04
09</SystemLCID><TimeZone>Eastern Standard Time(GMT-
05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL
</OEMID><OEMTableID>E2
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-
0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus
2007</Name><Ver>12</Ver><Val>695389FA8803D88</Val><Hash>PD8SoWod6EEYx0Os+ImRGVeWj3o=</Hash><Pid>89409-708-9435383-
65826</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16"
Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A"
Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12"
Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700524-02-1033-7600.0000-2662010
Installation ID: 014546003831589115491735170782207702529956305814029240
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 733WD
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 8/29/2014 11:37:01 AM
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: 0x00000000
HealthStatus: 0x000000000003EFFF
Event Time Stamp: 8:29:2014 11:41
WAT Activex: Registered
WAT Admin Service: Registered
HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAQABAAAAAwABAAEA6GEALn3CgAtosbLo0nmkvIxLlphodVxd
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL E2
FACP DELL E2
HPET DELL E2
BOOT DELL E2
MCFG A M I GMCH945.
TCPA
SLIC DELL E2
SSDT PmRef CpuPmFriday, October 10, 2014 1:41 PM
Answers
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There is an error in the WAT area in the report -
Windows Activation Technologies--> HrOffline: 0x8004FE21 HrOnline: 0x00000000 HealthStatus: 0x000000000003EFFF
It could be that the system is seeing this, and flagging it.
Try validating at www.microsoft.com/genuine/validate using Internet Explorer - what happens?
If it fails, please run another MGADiag report, and post the results, then go to the diagnostics page www.microsoft.com/genuine/diag and see what that reports - follow any instructions there, and post back with another MGADiag
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Proposed as answer by Noel D PatonModerator Monday, October 20, 2014 7:52 AM
- Marked as answer by Noel D PatonModerator Sunday, October 26, 2014 11:16 AM
Saturday, October 11, 2014 9:57 AMModerator
All replies
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The report looks good to me. It may be the result of a race condition in which an overly active anti-virus program is causing the problem. What anti-virus are you using?
Please do not read this sentence. Please ignore the previous sentence.
Friday, October 10, 2014 2:24 PM -
Trend Micro Enterprise SecurityFriday, October 10, 2014 8:49 PM
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There is an error in the WAT area in the report -
Windows Activation Technologies--> HrOffline: 0x8004FE21 HrOnline: 0x00000000 HealthStatus: 0x000000000003EFFF
It could be that the system is seeing this, and flagging it.
Try validating at www.microsoft.com/genuine/validate using Internet Explorer - what happens?
If it fails, please run another MGADiag report, and post the results, then go to the diagnostics page www.microsoft.com/genuine/diag and see what that reports - follow any instructions there, and post back with another MGADiag
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Proposed as answer by Noel D PatonModerator Monday, October 20, 2014 7:52 AM
- Marked as answer by Noel D PatonModerator Sunday, October 26, 2014 11:16 AM
Saturday, October 11, 2014 9:57 AMModerator