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I purchased a second-hand pc with XP but the product key is for Windows 98. RRS feed

  • Question

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    I know it is probably my fault for not checking everything before I finalised the purchase of our second-hand pc but not everyone is clued up with these things!  I cannot locate the seller so that is a dead end.  I wonder, considering that Microsoft is an enormous company with more than one intelligent computer whizz working there, why they can't over-ride whatever is blocking my XP product key from showing up, as I have no proof except that the program is in my pc?  It is annoying me to the max that I cannot upgrade anything due to the product key being blocked for some reason.  Please help the innocent.
    Friday, June 27, 2008 10:42 AM

Answers

  • In order to resolve your non-genuine licensing issue, please visit: www.microsoft.com/genuine and click on "Validate Windows". When validation fails, you'll see a button to click on (Get Genuine) which will provide information on your options which include how to acquire a WGA Kit.

    Friday, June 27, 2008 2:59 PM
    Moderator