Answered by:
Windows 7 suddenly not genuine

Question
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Hi, been using my copy of Windows 7 Ultimate for a while now - which is licenced for use on 3 computers - and suddenly today one of the 3 computers' desktop's turned black and now it's saying my copy is not genuine.
Cannot enter the key again either, as for some reason the letters/numbers will not enter as they are an 'unnaceptable character'
Any help appreciated
__________________________________________________________
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {3FB14261-ACFF-415B-8016-3C05FFC5B507}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7600.win7_gdr.100226-1909
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3FB14261-ACFF-415B-8016-3C05FFC5B507}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PMJBM</PKey><PID>00426-OEM-8992662-00497</PID><PIDType>2</PIDType><SID>S-1-5-21-4148355827-1490556021-2990946508</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>D975XBX2</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>BX97520J.86A.2674.2007.0315.1546</Version><SMBIOSVersion major="2" minor="4"/><Date>20070315000000.000000+000</Date></BIOS><HWID>F3B93607018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>12CF8AA7D7D0F1E</Val><Hash>zC+6zszw3oUhiH6kHQjgs1JYpMM=</Hash><Pid>81602-911-8181271-68140</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600497-02-1033-7600.0000-3372009
Installation ID: 011805403343197800400223425674783822111165682864328851
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: PMJBM
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Trusted time: 21/05/2010 22:44:49Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:21:2010 18:22
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAeqjK65jK1D46w0jkqnYoyAy9uDp8MMwxOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC INTEL D975XBX2
FACP INTEL D975XBX2
MCFG INTEL D975XBX2
WDDT INTEL D975XBX2
ASF! INTEL D975XBX2
SSDT INTEL CpuPm
SSDT INTEL CpuPm
SSDT INTEL CpuPm
SSDT INTEL CpuPm
SSDT INTEL CpuPm
SLIC HPQOEM SLIC-MPC- Edited by alexbpl Friday, May 21, 2010 9:51 PM spelling mistake
Friday, May 21, 2010 9:50 PM
Answers
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Your computer is using a loader to emulate an SLP marker that is required for SLP activation, the key being used is the Lenovo blocked ultimate key. You may have been sold what is known as a preactivated disk, go to www.microsoft.com/howtotell and verify your software, report suspected piracy to MS throught the links provided on that page.
If your key differs from the key in your report then your key may acctually be valid and someone installed the wrong software on your computer, do not post your key but if you would like your key verified wait for Darin from MS to respond on Monday, he would be the person to verify your key. DO NOT POST YOUR KEY HERE, if you do it will be leaked all over the internet.
- Marked as answer by Darin Smith MS Monday, May 24, 2010 5:58 PM
Friday, May 21, 2010 10:49 PM -
"krisprok" wrote in message news:898d3468-7867-4a73-8389-99b60bb95210...> Can anyone here tell me the results from my GAD tool. I'm having similar> problems whith Windows not Genuane message coming up.>>>>>>> Diagnostic Report (1.9.0027.0):>> ----------------------------------------->> Windows Validation Data-->>>>> Validation Code: 50>> Cached Online Validation Code: 0xc004c4a2>> Windows Product Key: *****-*****-QHTWF-R3KDW-8H7DG>> Windows Product Key Hash: K0TqDTsuJmeHQLu46xzw6ZGKZ1c=>> Windows Product ID: 00371-220-7433182-86320>> License Status: Notification>> Notification Reason: 0xC004F200 (non-genuine).>> Windows Activation Technologies-->>> HrOffline: 0x00000000>> HrOnline: 0xC004C4A2>You too are a victim of someone with an MSDN key who illegally sells it.Demand a refund (NOT a replacement key!!).Either post here, or to the Piracy link on your notification alert, thedetails of your purchase (price, date, vendor, etc.)Use the notification alert also to go through the process of gettinggenuine.--Noel PatonCrashFixPCNil Carborundum Illegitemiwww.crashfixpc.co.uk
Noel Paton | CrashFixPC | Nil Carborundum Illegitemi | http://www.crashfixpc.co.uk- Proposed as answer by Noel D PatonModerator Sunday, May 23, 2010 10:25 AM
- Marked as answer by Darin Smith MS Monday, May 24, 2010 5:59 PM
Sunday, May 23, 2010 9:33 AMModerator
All replies
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Intel retail motherboard, HP SLIC and the banned Lenovo Win7 Ultimate key.
Loader or BIOS mod.
Friday, May 21, 2010 10:39 PM -
Your computer is using a loader to emulate an SLP marker that is required for SLP activation, the key being used is the Lenovo blocked ultimate key. You may have been sold what is known as a preactivated disk, go to www.microsoft.com/howtotell and verify your software, report suspected piracy to MS throught the links provided on that page.
If your key differs from the key in your report then your key may acctually be valid and someone installed the wrong software on your computer, do not post your key but if you would like your key verified wait for Darin from MS to respond on Monday, he would be the person to verify your key. DO NOT POST YOUR KEY HERE, if you do it will be leaked all over the internet.
- Marked as answer by Darin Smith MS Monday, May 24, 2010 5:58 PM
Friday, May 21, 2010 10:49 PM -
That license key is for an SLP install - not a family pack.The machine appears to be a home-build, while the installer is for an HPsystem.The key is Blocked - being a Lenovo key which was never installed in a legalmachine, because it was leaked before launch!All in all you have a Heinz57 there - where did you get the stuff from? Howmuch did it cost you?You need to get legal in some way.--Noel PatonCrashFixPCNil Carborundum Illegitemiwww.crashfixpc.co.uk
Noel Paton | CrashFixPC | Nil Carborundum Illegitemi | www.crashfixpc.co.ukSaturday, May 22, 2010 7:27 AMModerator -
Indeed the machine is a home build, but I have never had any issues other than a high graphics card temp which was cured with another set of fans.
I have a reciept in my hand from the 29th November 2009 which says products ordered/paid for - 'Microsoft Windows 7 Home Premium Upgrade Family Pack for XP or Vista users'
From what you guys are saying then I have actually recieved a counterfit copy of Windows 7 Ultimate - for use on 3 computers - along with a leaked/non genuine product code.
I bought from Amazon.co.uk from a seller named 'ukitgroup'
Whats next then? Obviously there is no compensation from this situation so how do I nail his ____ to the wall?
Cheers
Saturday, May 22, 2010 7:55 AM -
Go through the Get Genuine procedures - they'll ask for details.
If read the following by Darin (the forum Owner) - they'll do the rest (but not on your behalf!).
<quote Darin>
As Noel posted, get your money back, if possible. You can also either tell me the URL of the Auction that you bought the software/key from or include it in a Piracy Report submitted at http://microsoft.com/piracy (we REALLY want to get these guys, they are causing major problems for people like yourself).
Lastly, in the Non-genuine message, you are seeing, there will be something along the lines of a "Learn more Online" link that will take you to our WGA site. On that page, will be an offer to "Get Genuine: or possibly "buy a WGA kit". That link will take you to a page where you can buy a Genuine copy of Windows, at a fairly good discount. You will get the Product Key right away (by email) and the software will be mailed to you.
</quote>
Noel Paton | CrashFixPC | Nil Carborundum Illegitemi | http://www.crashfixpc.co.ukSaturday, May 22, 2010 8:43 AMModerator -
Nah there's no chance of any money back, seems the seller has scammed a dozen or so people then done a runner.
The URL of the seller is:
As you'll see there is feedback left from other people he sold counterfeit Windows 7 products to - the latest in Feb 2010. Hopefully Amazon have details of his bank/paypal account and from there an address of sorts.
Cheers for the help guys, it's a shame it had to happen but at least I'm a little the wiser now.
I'll just have to follow the steps and purchase a genuine product key for 3 users, as no doubt the other 2 computers will all start saying 'non-genuine' in a few weeks.
Alex
Saturday, May 22, 2010 7:16 PM -
"alexbpl" wrote> I'll just have to follow the steps and purchase a genuine product key for> 3 users, as no doubt the other 2 computers will all start saying> 'non-genuine' in a few weeks.>Sorry you had to learn the hard way, that something that seems too good tobe true generally is!Looking at the Amazon ukitgroup site there are a few clues that you couldhave picked up on earlier.1) the seller had only had a very short presence in Amazon2) the Privacy details are one line long - any serious professional sellerwill have a long page3) Lack of a selling history (OK, we all have to start somewhere, but no-onestarts off selling one line of software!)4) lack of any details about ukitgroup itself.5) There are very few sellers of legitimate MS software (relativelyspeaking) - they are ALL (with the exception of MS itself and its directagents) required to sell packaged boxes, and not keys. Generally the fakesare easy enough to spot if they come packaged - the best giveaway is ifthere is a (sticky) label of any kind on the disc, as MS print directly todisc, rather than use labels. Just run you finger over the printed surface,and it's usually fairly obvious if there's a label stuck on.Good Luck!--Noel PatonCrashFixPCNil Carborundum Illegitemiwww.crashfixpc.co.uk
Noel Paton | CrashFixPC | Nil Carborundum Illegitemi | http://www.crashfixpc.co.ukSunday, May 23, 2010 5:42 AMModerator -
The items I recieved were not badly reproduced copies of any sort. They were holographic disks at a high standard of counterfeit, not your average sticky backed CD label with Microsoft spelt wrong.
Wouldn't have minded as much if they were cheap but they were normal price!
Ah well, such is life.
- Proposed as answer by krisprok Sunday, May 23, 2010 9:04 AM
Sunday, May 23, 2010 8:08 AM -
Can anyone here tell me the results from my GAD tool. I'm having similar problems whith Windows not Genuane message coming up.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-QHTWF-R3KDW-8H7DG
Windows Product Key Hash: K0TqDTsuJmeHQLu46xzw6ZGKZ1c=
Windows Product ID: 00371-220-7433182-86320
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {07C92108-6F27-485D-9449-78C7D0905EAB}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7600.win7_gdr.100226-1909
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Kris\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{07C92108-6F27-485D-9449-78C7D0905EAB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8H7DG</PKey><PID>00371-220-7433182-86320</PID><PIDType>5</PIDType><SID>S-1-5-21-2220433058-2758145181-4239697141</SID><SYSTEM><Manufacturer>INTELR</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20050323000000.000000+000</Date></BIOS><HWID>2DBB3607018400EC</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00172-220-743318-00-3081-7600.0000-1392010
Installation ID: 000070565606972726182946801206668924263463889144991000
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 8H7DG
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Trusted time: 23/05/2010 7:01:16 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:20:2010 20:01
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAIAAgABAAEAAAADAAAAAQABAAEAnJ8ixfb7IIOW9KwUMKgAvpqIBkrG/5y77Ds=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC IntelR AWRDACPI
FACP IntelR AWRDACPI
BOOT IntelR AWRDACPI
MCFG IntelR AWRDACPI
Any help would be apprecieated
Sunday, May 23, 2010 9:06 AM -
"krisprok" wrote in message news:898d3468-7867-4a73-8389-99b60bb95210...> Can anyone here tell me the results from my GAD tool. I'm having similar> problems whith Windows not Genuane message coming up.>>>>>>> Diagnostic Report (1.9.0027.0):>> ----------------------------------------->> Windows Validation Data-->>>>> Validation Code: 50>> Cached Online Validation Code: 0xc004c4a2>> Windows Product Key: *****-*****-QHTWF-R3KDW-8H7DG>> Windows Product Key Hash: K0TqDTsuJmeHQLu46xzw6ZGKZ1c=>> Windows Product ID: 00371-220-7433182-86320>> License Status: Notification>> Notification Reason: 0xC004F200 (non-genuine).>> Windows Activation Technologies-->>> HrOffline: 0x00000000>> HrOnline: 0xC004C4A2>You too are a victim of someone with an MSDN key who illegally sells it.Demand a refund (NOT a replacement key!!).Either post here, or to the Piracy link on your notification alert, thedetails of your purchase (price, date, vendor, etc.)Use the notification alert also to go through the process of gettinggenuine.--Noel PatonCrashFixPCNil Carborundum Illegitemiwww.crashfixpc.co.uk
Noel Paton | CrashFixPC | Nil Carborundum Illegitemi | http://www.crashfixpc.co.uk- Proposed as answer by Noel D PatonModerator Sunday, May 23, 2010 10:25 AM
- Marked as answer by Darin Smith MS Monday, May 24, 2010 5:59 PM
Sunday, May 23, 2010 9:33 AMModerator -
Seems there are a lot of people falling foul to this sort of thing.
Is there usually this amount of copied Windows being distributed?
Sunday, May 23, 2010 10:05 AM -
"alexbpl" wrote in message news:585c7bee-eb77-4d76-a577-f8bfcf087117...> Seems there are a lot of people falling foul to this sort of thing.>> Is there usually this amount of copied Windows being distributed?>'this amount'??the reason that so many MSDN keys are being used is that it's harder thanever to distribute 'working' keys any other way. People have also discoveredthat it's a way to make money - hacked/copied Windows used to be free, butnow people have discovered a new source of income. :(--Noel PatonCrashFixPCNil Carborundum Illegitemiwww.crashfixpc.co.uk
Noel Paton | CrashFixPC | Nil Carborundum Illegitemi | http://www.crashfixpc.co.ukSunday, May 23, 2010 10:23 AMModerator