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computer failed VLK was blocked or something. RRS feed

  • Question

  • Hi just got the message that my computer failed the genuine software test thing. What do I need to do to get it genuine? The computer was bought from a guy in Blyth, in the UK. Windows,office etc was already installed. I dont have any of the disks that go with the software will I need to buy them or do I qualify for the free genuine software?

     

    Thanks Michael.

    Thursday, June 14, 2007 11:45 AM

Answers

  • A "Blocked VLK" is a Volume License Key that is valid, but was licensed solely to a corporation or larger enterprise/business. Blocked VLK's are Product Keys that Microsoft has received consent from the original owner to block usage of. A VL Product Key is non-transferrable to individuals. In order to resolve your non-genuine licensing issue, please visit: www.microsoft.com/genuine and click on "Validate Windows". When validation fails, click on the Get Genuine button which will provide information on how to acquire a WGA Kit.

    Thursday, June 14, 2007 12:44 PM
    Moderator
  • Hi thanks for the information, although it seems I am being punished for it being pre-installed on the computer. The guy obviously thought he could make some money selling it as a pc with windows xp installed.

    The only way to get genuine is to pay the £90+ to get it genuine it means I paid £200 for something that is almost useless.

     

    Thanks anyway for the reply.

     

    Mburdess

    Thursday, June 14, 2007 9:14 PM
  • Micky,

     

    Your not being punished. There are some very unscrupulous people who sell non-genuine products. As you I am a customer and would not want this experience. Right now your options are not so open as you purchased a computer from an individual. Maybe approach the individual and demand your monies back or request Microsoft genuine software. Also you may submit a piracy report.  Chances are slim but this is one avenue.  I am sorry to hear about the experience and wish there was more to offer. 

     

     

    Stephen Holm, MS

    WGA Forum Manager

    Thursday, June 14, 2007 11:55 PM
  • I solved my problem easy, genuineupgrades@yahoo.com ,
    Friday, June 15, 2007 10:02 AM
  • MickyBurdess,

     

    Before you pitch it into the dustbin.......

     

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Friday, June 15, 2007 1:42 PM
  • Nets,

     

    You can also purchase directly from MS @ http://www.windowsmarketplace.com/.  The site also show resellers. 

     

     

    Stephen Holm, MS
    WGA Forum Manager

    Friday, June 15, 2007 6:08 PM

All replies

  • A "Blocked VLK" is a Volume License Key that is valid, but was licensed solely to a corporation or larger enterprise/business. Blocked VLK's are Product Keys that Microsoft has received consent from the original owner to block usage of. A VL Product Key is non-transferrable to individuals. In order to resolve your non-genuine licensing issue, please visit: www.microsoft.com/genuine and click on "Validate Windows". When validation fails, click on the Get Genuine button which will provide information on how to acquire a WGA Kit.

    Thursday, June 14, 2007 12:44 PM
    Moderator
  • Hi thanks for the information, although it seems I am being punished for it being pre-installed on the computer. The guy obviously thought he could make some money selling it as a pc with windows xp installed.

    The only way to get genuine is to pay the £90+ to get it genuine it means I paid £200 for something that is almost useless.

     

    Thanks anyway for the reply.

     

    Mburdess

    Thursday, June 14, 2007 9:14 PM
  • Micky,

     

    Your not being punished. There are some very unscrupulous people who sell non-genuine products. As you I am a customer and would not want this experience. Right now your options are not so open as you purchased a computer from an individual. Maybe approach the individual and demand your monies back or request Microsoft genuine software. Also you may submit a piracy report.  Chances are slim but this is one avenue.  I am sorry to hear about the experience and wish there was more to offer. 

     

     

    Stephen Holm, MS

    WGA Forum Manager

    Thursday, June 14, 2007 11:55 PM
  • I solved my problem easy, genuineupgrades@yahoo.com ,
    Friday, June 15, 2007 10:02 AM
  • MickyBurdess,

     

    Before you pitch it into the dustbin.......

     

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Friday, June 15, 2007 1:42 PM
  • Nets,

     

    You can also purchase directly from MS @ http://www.windowsmarketplace.com/.  The site also show resellers. 

     

     

    Stephen Holm, MS
    WGA Forum Manager

    Friday, June 15, 2007 6:08 PM