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  • Question

  • i have two computer and i purchase windows xp professional service pack1 OEM product

    last week i update the i windows it show this copy of windows did not pass genuine validation.
    i have all the original packets of xp with me.
    i contact saudi arabian windows support they told me check the register to in my computer property 
    and the number show 55274-640-7046236-23542.
    this - 640 - mention in this number is illigal. is it right?
    what can i do to remove the
    Saturday, August 2, 2008 8:30 AM

Answers

  •  
        Please follow this simple troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. 
        http://forums.community.microsoft.com/en-US/genuinewindowsxp/thread/92430243-578b-4f39-8cdb-fe6a24161e67

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.


    Please note: I am not a Microsoft employee...only a voluntary forum contributor.
    • Marked as answer by Stephen Holm Monday, August 4, 2008 6:22 PM
    Saturday, August 2, 2008 3:00 PM
    Moderator
  •  Saudi_Ali,

    Please provide us with the MS Diagnostic results as Carey requested. This will allso us to see what you are currently experiencing. Based on the information you indicated it does appear you have a Volumne licensing agreement. More than likely you have either a Blocked Volumne Licensing Key (VLK) or a non-genuine key generated activation key.


    Thank you,

    Stephen Holm, MS
    Stephen Holm
    • Marked as answer by Stephen Holm Monday, August 4, 2008 6:22 PM
    Monday, August 4, 2008 6:21 PM

All replies

  •  
        Please follow this simple troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. 
        http://forums.community.microsoft.com/en-US/genuinewindowsxp/thread/92430243-578b-4f39-8cdb-fe6a24161e67

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.


    Please note: I am not a Microsoft employee...only a voluntary forum contributor.
    • Marked as answer by Stephen Holm Monday, August 4, 2008 6:22 PM
    Saturday, August 2, 2008 3:00 PM
    Moderator
  •  Saudi_Ali,

    Please provide us with the MS Diagnostic results as Carey requested. This will allso us to see what you are currently experiencing. Based on the information you indicated it does appear you have a Volumne licensing agreement. More than likely you have either a Blocked Volumne Licensing Key (VLK) or a non-genuine key generated activation key.


    Thank you,

    Stephen Holm, MS
    Stephen Holm
    • Marked as answer by Stephen Holm Monday, August 4, 2008 6:22 PM
    Monday, August 4, 2008 6:21 PM