Product Key Incorrect RRS feed

  • Question

  • A few months ago I had to wipe my hard drive on my Dell Inspiron 1520 laptop. My laptop came with Microsoft Windows XP Home Edition. The next time I tried to use Excel or Word it prompted my to enter a product key. I entered the key labeled on the back of my laptop and have checked it multiple time to ensure that I have entered it correctly. I am receiving a message saying that the Product Key entered is incorrect. I'm not a tech wizard so any help would be appreciated. Thanks.
    Sunday, October 6, 2013 4:14 PM


  • The Key on the COA sticker is for Windows, not Office - If you had office installed, then you should have the Key in the packaging in which Office came.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, October 6, 2013 10:37 PM