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Windows Live OneCare has encountered a problem and needs to close RRS feed

  • Question

  • I have been getting a red balloon the past two days.  I have gone into Control Panel and done a Remove Program for both Firedog and OneCare Live.  Then I have reinstalled OneCare Live (which also reinstalls Firedog).  I've done this three times now and everytime after booting the computer, I get the red balloon and eventually the message "Windows Live OneCare has encountered a problem and needs to close".  Of course you get the message of either sending or not sending the error report.

    I'm stuck and need some help as to what to try next.  I previously has McAffee installed on this machine and in January 2009, I removed McAffee and installed OneCare Live.  It has not had any problems up until yesterday.
    Monday, April 20, 2009 7:59 PM

Answers