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Results posted for Activation Error 0xc004e003 RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {DC396DCC-A13E-498E-B9CD-C54EE93A2ADD}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.150316-1654
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DC396DCC-A13E-498E-B9CD-C54EE93A2ADD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-3339385431-1935551449-736332491</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 518</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.3</Version><SMBIOSVersion major="2" minor="5"/><Date>20080814000000.000000+000</Date></BIOS><HWID>8C9B3707018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>FX09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-1033-7601.0000-1232015
    Installation ID: 000285188416215312436206990791905376459965963394716286
    Processor Certificate URL:
    Machine Certificate URL:
    Use License URL:
    Product Key Certificate URL
    Partial Product Key: 3Q6C9
    License Status: Initial grace period
    Time remaining: 38940 minute(s) (27 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 5/3/2015 1:11:53 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:3:2015 09:13
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEAln3COfzzOntk/oLoiP2yStaWGuywOzyKRso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    FX09  
      FACP   DELL    FX09  
      HPET   DELL    FX09  
      MCFG   DELL    FX09  
      SLIC   DELL    FX09  
      DMY2   DELL    FX09  
      SSDT   PmRef  CpuPm

    Sunday, May 3, 2015 8:21 PM

Answers

  • Hi again, Judy! ;)

    The installed Key is the OEM_SLP Key for a Hewlett-Packard machine - which cannot be activated in the 'normal way',and is locked to work only on appropriate HP machines.

    You machine is a Dell - built a year before Windows 7 was released, and which cannot therefore support an OEM_SLP Key for Windows 7.

    Does what shows of the Key in the report match the Key you're inputting? If so - where did you get this Key from? If you paid for it, you were ripped off!


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.


    Sunday, May 3, 2015 9:15 PM
    Moderator

All replies

  • Hi again, Judy! ;)

    The installed Key is the OEM_SLP Key for a Hewlett-Packard machine - which cannot be activated in the 'normal way',and is locked to work only on appropriate HP machines.

    You machine is a Dell - built a year before Windows 7 was released, and which cannot therefore support an OEM_SLP Key for Windows 7.

    Does what shows of the Key in the report match the Key you're inputting? If so - where did you get this Key from? If you paid for it, you were ripped off!


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.


    Sunday, May 3, 2015 9:15 PM
    Moderator
  • ya, luckily someone gave this key to me with the disc so I thought the two went together but I guess not. The disc for windows 7 is for a dell machine so at least that matches up. So, what can I do as far as activation goes? I'm I out of luck for activating my genuine Windows 7?
    Sunday, May 3, 2015 9:29 PM
  • You need a genuine Key for Windows 7 - just the disk is no use at all.

    The disk itself would work - but only on a Dell machine that had shipped with Windows 7 pre-installed would it activate.

    Do  you have an authentic Windows 7 Key? If not, you'll have to either reinstall Vista, or purchase a Windows 7 OEM System Builder license (which I wouldn't recommend on a machine this old, sice when the machine dies, so would the license)


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, May 3, 2015 9:57 PM
    Moderator
  • Would it make a difference if I called the Volume licensing activation center?
    Sunday, May 3, 2015 10:52 PM
  • They'd tell you the same things I have - possibly  little less tactfully! - but you can try, if you like.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, May 4, 2015 5:24 AM
    Moderator