Hi Sheraz, configuring the CRM E-mail Router can be tricky. The
Implementation Guide and
specific documentation for the E-mail Router is definitely worth reading. The IG Installation document confirms that the CRM 4.0 E-mail Router can be configured to work with SMTP and POP3 servers (page 10). Exchange is not required for all scenarios.
Neil Benson, CRM Addict at Customery Ltd.You can reach me on
LinkedIn or
Twitter, and you're welcome to sign up to
Customery, an online community for UK-based Dynamics CRM people.
Hi Sheraz, configuring the CRM E-mail Router can be tricky. The
Implementation Guide and
specific documentation for the E-mail Router is definitely worth reading. The IG Installation document confirms that the CRM 4.0 E-mail Router can be configured to work with SMTP and POP3 servers (page 10). Exchange is not required for all scenarios.
Neil Benson, CRM Addict at Customery Ltd.You can reach me on
LinkedIn or
Twitter, and you're welcome to sign up to
Customery, an online community for UK-based Dynamics CRM people.