BitLocker Dilemma RRS feed

  • Question

  • Alright so here is the situation. Just today a few hours ago while my 4 year old was using my dell laptop to watch yt vids he somehow managed to bitlock my hard drive. I have no idea what bitlocker is nor do i have any recollection of setting it up or receiving a key to unlock it. After some searching i found a method that on dell's community(link below) and stopped the computer from sending me directly to the bitlocker screen. Relieved that the situation got handled when i tried to use my laptop another situation appeared, it was now stuck on an Automatic Repair loop. I found a YouTube video on how to deal with that using command prompt but on the final sequence where i attempted to export a backup from the drive, it tells me the operation failed and that the drive is locked by the bitlocker drive encryption. What do i do? i have important documents saved on this computer so i can't afford losing even 1. 

    Dell Community Answer: https://www.dell.com/community/Windows-10/BitLocker-need-a-key-but-I-never-installed-it/td-p/6019486 

    Youtube VId: https://www.youtube.com/watch?v=RZPwJhmN9Yw 

    The sequcence that i failed at was at 2:46

    Sry for the plain text but no links for new accounts you see

    • Moved by Dave PatrickMVP Thursday, December 24, 2020 12:39 AM looking for forum
    Wednesday, December 23, 2020 11:33 PM