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"An unauthorized change was made to Windows" problem RRS feed

  • Question

  • I recently re-installed Windows with my OEM disk to get a fresh start. I can usually do about 3-4 startups before this message pops up and I cannot access Windows.

    It's seems to happen after one of the automatic Windows updates, here is the report (I am currently using computer after a system restore from an earlier date)

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-YFJJ9-QVCM2-HBV28
    Windows Product Key Hash: qkR8K5WopCkJV40MPISEJUyD/bE=
    Windows Product ID: 89583-OEM-7332157-00028
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {97A8D7B4-C069-4A5D-9B0C-A87BD3EB0D7A}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_gdr.101014-0432
    TTS Error: M:20111114142542469-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-7001_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{97A8D7B4-C069-4A5D-9B0C-A87BD3EB0D7A}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HBV28</PKey><PID>89583-OEM-7332157-00028</PID><PIDType>2</PIDType><SID>S-1-5-21-2488411977-4284181592-1723578517</SID><SYSTEM><Manufacturer>CLEVO CO.                       </Manufacturer><Model>M860TU                          </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>1.00.11S LS2</Version><SMBIOSVersion major="2" minor="5"/><Date>20081117000000.000000+000</Date></BIOS><HWID>D3313507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MIDERN</OEMID><OEMTableID>MIDERN  </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65341</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00146-321-500028-02-1033-6001.0000-3152011
    Installation ID: 104731807836035923505992075272063450137930822215108542
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: HBV28
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OgAAAAIAAQABAAEAAgAEAAAAAwABAAEA6GG+VIC9FT8is3RVYMPy9Hf2aBRcLWtqFRLu+66NrFZGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            PTLTD              APIC 
      FACP            INTEL         CRESTLNE
      HPET            INTEL         CRESTLNE
      MCFG            INTEL         CRESTLNE
      SLIC            MIDERN        MIDERN 
      SSDT            PmRef        CpuPm
      SSDT            PmRef        CpuPm
      SSDT            PmRef        CpuPm




    Monday, November 21, 2011 2:57 AM

Answers

  • "firstroundko108" wrote in message news:927e7015-1339-4929-90f6-1a215f40c86d...

    I recently re-installed Windows with my OEM disk to get a fresh start. I can usually do about 3-4 startups before this message pops up and I cannot access Windows.

    It's seems to happen after one of the automatic Windows updates, here is the report (I am currently using computer after a system restore from an earlier date)

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-YFJJ9-QVCM2-HBV28
    Windows Product Key Hash: qkR8K5WopCkJV40MPISEJUyD/bE=
    Windows Product ID: 89583-OEM-7332157-00028
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {97A8D7B4-C069-4A5D-9B0C-A87BD3EB0D7A}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_gdr.101014-0432
    TTS Error: M:20111114142542469-




     


     
     
     
    I suspect that the problem is not a Windows Update, but another program you have installed – probably your Anti-Virus. You should Uninstall that, then complete updating to Service Pack 2, and then reinstall your AV.
    See if that gets rid of your problem.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, November 21, 2011 7:35 AM
    Moderator