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xp pro product key invalid RRS feed

  • Question

  •  

    I'm trying to re-install XP PRO as I have upgraded my pc. Now my product key code is invalid. what can I do about this?

    Can enyone help.

    Thursday, June 5, 2008 12:17 PM

Answers

  • maclynx,

     

    In what way did you "upgrade" your pc?  

     

    If the motherboard is replaced for performance reasons or to add features or new technology,  a new license for XP is required to be purchased.  A clean installation destroys all data on the hard disk, be sure to back up any valuable email, pix, docs, music, etc that you cannot afford to lose.

     

    This may be a  reason why the product key code is no longer valid. 

     

    Lori MS

    Friday, June 6, 2008 9:48 PM

All replies

  • Please follow this  troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

     

    Thursday, June 5, 2008 3:22 PM
    Moderator
  • maclynx,

     

    In what way did you "upgrade" your pc?  

     

    If the motherboard is replaced for performance reasons or to add features or new technology,  a new license for XP is required to be purchased.  A clean installation destroys all data on the hard disk, be sure to back up any valuable email, pix, docs, music, etc that you cannot afford to lose.

     

    This may be a  reason why the product key code is no longer valid. 

     

    Lori MS

    Friday, June 6, 2008 9:48 PM