Hi All,
I have just upgraded my CRM 2011 system to 2013 and I am having an issue with coverting a queue item into a Case. The trace is throwing a validation error. It seems that the caseorigincode is incorrect, I have checked these in the Picklist
properties and all are over the 100000 range.
Currently my system is on SP1 Rollup 3.
As an extra note I have tried the upgrade again in a test environment, this only occurs after the SP1 update. CRM 2013 before SP1 this works fine
Any ideas on how to fix this?
>Crm Exception: Message: A validation error occurred. The value of 'caseorigincode' on record of type 'incident' is outside the valid range., ErrorCode: -2147204326
[2015-08-17 10:02:08.213] Process: w3wp |Organization:22a7e8b6-ee15-4ee3-963e-d66220cbd286 |Thread: 27 |Category: Exception |User: 956bf3a7-29f4-de11-a5ba-000c29e05ddc |Level: Error |ReqId: f25a13db-40c5-4487-9be1-2587d7f56db5 | CrmException..ctor ilOffset
= 0x0
at CrmException..ctor(String message, Exception innerException, Int32 errorCode, Boolean isFlowControlException) ilOffset = 0x0
at CrmException..ctor(String message, Exception innerException, Int32 errorCode) ilOffset = 0x0
at RuntimeMethodHandle._InvokeConstructor(IRuntimeMethodInfo method, Object[] args, SignatureStruct& signature, RuntimeType declaringType) ilOffset = 0xFFFFFFFF
at RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture) ilOffset = 0xD8
at RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes) ilOffset = 0x1E7
at VersionedPluginProxyStepBase.WrapExceptionToThrow(CrmException exception) ilOffset = 0xD3
at VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context) ilOffset = 0x65
at Pipeline.Execute(PipelineExecutionContext context) ilOffset = 0x65
at MessageProcessor.Execute(PipelineExecutionContext context) ilOffset = 0x12B
at InternalMessageDispatcher.Execute(PipelineExecutionContext context) ilOffset = 0xE4
at ExtensiblePlatformMessageDispatcher.Execute(PipelineExecutionContext pluginContext) ilOffset = 0x0
at ExtensiblePlatformMessageDispatcher.CreateWithInvocationSource(BusinessEntity entity, Int32 invocationSource, ExecutionContext context) ilOffset = 0xB4
at BusinessProcessObject.Create(IBusinessEntity entity, ExecutionContext context) ilOffset = 0x54
at IncidentService.Create(IBusinessEntity incident, ExecutionContext context) ilOffset = 0x12E
at ActivityPointerService.ConvertActivity(Guid activityId, String activityEntityName, IBusinessEntity targetEntity, String targetEntityName, Boolean createCampaignResponse, ExecutionContext context) ilOffset = 0x45
at RuntimeMethodHandle._InvokeMethodFast(IRuntimeMethodInfo method, Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeType typeOwner) ilOffset = 0xFFFFFFFF
at RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks) ilOffset = 0x101
at RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture) ilOffset = 0x0
at LogicalMethodInfo.Invoke(Object target, Object[] values) ilOffset = 0x4F
at InternalOperationPlugin.Execute(IServiceProvider serviceProvider) ilOffset = 0x57
at V5PluginProxyStep.ExecuteInternal(PipelineExecutionContext context) ilOffset = 0x200
at VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context) ilOffset = 0x65
at Pipeline.Execute(PipelineExecutionContext context) ilOffset = 0x65
at MessageProcessor.Execute(PipelineExecutionContext context) ilOffset = 0x1C5
at InternalMessageDispatcher.Execute(PipelineExecutionContext context) ilOffset = 0xE4
at ExternalMessageDispatcher.ExecuteInternal(IInProcessOrganizationServiceFactory serviceFactory, IPlatformMessageDispatcherFactory dispatcherFactory, String messageName, String requestName, Int32 primaryObjectTypeCode,
Int32 secondaryObjectTypeCode, ParameterCollection fields, CorrelationToken correlationToken, CallerOriginToken originToken, UserAuth userAuth, Guid callerId, Guid transactionContextId, Int32 invocationSource, Nullable`1 requestId, Version endpointVersion)
ilOffset = 0x16E
at OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, UserAuth userAuth, Guid targetUserId, OrganizationContext
context, Boolean returnResponse, Boolean checkAdminMode) ilOffset = 0x1F1
at OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode) ilOffset = 0x23
at OrganizationSdkServiceInternal.Execute(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode) ilOffset = 0x26
at OrganizationSdkService.Execute(OrganizationRequest request) ilOffset = 0xB
at ilOffset = 0xFFFFFFFF
at SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) ilOffset = 0x226
at DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) ilOffset = 0xE7
at ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) ilOffset = 0x41
at ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc) ilOffset = 0xC6
at MessageRpc.Process(Boolean isOperationContextSet) ilOffset = 0x62
at ChannelHandler.DispatchAndReleasePump(RequestContext request, Boolean cleanThread, OperationContext currentOperationContext) ilOffset = 0x1D7
at ChannelHandler.HandleRequest(RequestContext request, OperationContext currentOperationContext) ilOffset = 0xF1
at ChannelHandler.AsyncMessagePump(IAsyncResult result) ilOffset = 0x21
at AsyncThunk.UnhandledExceptionFrame(IAsyncResult result) ilOffset = 0x0
at AsyncResult.Complete(Boolean completedSynchronously) ilOffset = 0xC2
at AsyncQueueReader.Set(Item item) ilOffset = 0x21
at InputQueue`1.EnqueueAndDispatch(Item item, Boolean canDispatchOnThisThread) ilOffset = 0xDD
at InputQueue`1.EnqueueAndDispatch(T item, Action dequeuedCallback, Boolean canDispatchOnThisThread) ilOffset = 0x0
at SingletonChannelAcceptor`3.Enqueue(QueueItemType item, Action dequeuedCallback, Boolean canDispatchOnThisThread) ilOffset = 0x35
at HttpChannelListener.HttpContextReceived(HttpRequestContext context, Action callback) ilOffset = 0x109
at HostedHttpTransportManager.HttpContextReceived(HostedHttpRequestAsyncResult result) ilOffset = 0x52
at HostedHttpRequestAsyncResult.HandleRequest() ilOffset = 0x101
at HostedHttpRequestAsyncResult.BeginRequest() ilOffset = 0x0
at HostedHttpRequestAsyncResult.OnBeginRequest(Object state) ilOffset = 0x9
at AspNetPartialTrustHelpers.PartialTrustInvoke(ContextCallback callback, Object state) ilOffset = 0x19
at HostedHttpRequestAsyncResult.OnBeginRequestWithFlow(Object state) ilOffset = 0x30
at ScheduledOverlapped.IOCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped) ilOffset = 0x22
at IOCompletionThunk.UnhandledExceptionFrame(UInt32 error, UInt32 bytesRead, NativeOverlapped* nativeOverlapped) ilOffset = 0x5
at _IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP) ilOffset = 0x3C
