locked
Another user is updating the information RRS feed

  • Question

  • I updated my profile and added some of my publications but when I try to go back in today to continue editing, I get the following message "Another user is updating the information for Author/PATRICK J. MCCANN III."  What other user would be editing MY information?  Why can't I get in to continue editing mine?  Can someone unlock my account for me?
    Thursday, October 27, 2011 12:44 PM

Answers

  • Hi,

    Thank you for your information. All the edited information in our system need background provessing and then we will make them online. So it may take a few days to make your first editing information visible. During this period, when you try to edit it a second time, the system will show it is updated by others. Please wait a few days and then edit it again. We are sorry for the inconvenience.

    Best,

    Academic Search Feedback Team

    • Marked as answer by zyhmina Friday, October 28, 2011 8:45 AM
    Friday, October 28, 2011 8:45 AM