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Cannot make call from external MOC to PSTN RRS feed

  • Question

  • Hello.
    We have installed OCS 2007 Lighthouse in our company recently.
    We have made integration with PSTN.
    And from inside MOC to PSTN is working.
    Also working call from external MOC to internal MOC.

    But we have issues with making call from external MOC to PSTN.

    We have Edge server in DMZ with 4 NIC`s - 3 external with real IP and 1 internal.
    Also we set up persistent route to LAN.

    Where can be a mistake?
    Tuesday, May 12, 2009 7:56 PM

Answers

  • Ve solved issue.
    We got A/V Edge internal NIC port 443.
    And A/V authentication port 5062.

    At the preferences of Mediation at field Internal A/V Edge was port 443.
    After changing it for 5062 all working fine.
    Issue was successfully solved.
    Saturday, May 16, 2009 10:53 AM

All replies

  • Have you got the AV Edge Server specified on your Mediation Server configuration? This is important because the ICE/STUN client in the mediation server needs to know about where users logged in externally are connecting from.
    Wednesday, May 13, 2009 1:02 PM
  • Yes, I got specified AV Edge Server on my Mediation Server.
    The problem is that in conference my call from external MOC to PSTN is working.
    But in call between external MOC and PSTN it isn`t.

    Also I must mention that we have NIC`s at our Mediation server.
    I think that I can look for packets by snifer.

    But I dont know what packets exactly I must look for.

    Can anyone help me to solve this issue?
    Wednesday, May 13, 2009 1:54 PM
  • Ve solved issue.
    We got A/V Edge internal NIC port 443.
    And A/V authentication port 5062.

    At the preferences of Mediation at field Internal A/V Edge was port 443.
    After changing it for 5062 all working fine.
    Issue was successfully solved.
    Saturday, May 16, 2009 10:53 AM