Missing new opportunties in CRM RRS feed

  • Question

  • We are experiencing a problem where our in process opportunities have gone completely missing from our opportunity list.

    Why has this happened.  Along with this, some approved opportunities have reverted back to unapproved opportunities

    Friday, November 13, 2015 7:49 PM

All replies

  • Do you have any anti-virus or recovery software running on the SQL server?

    Are you sure they are deleted and not just assigned to another user or linked to another Opportunity list?

    Are they deactivated?  That would put them into another view and appear missing to a user.

    If someone is deleting records, it will be hard to pin down who it is.  Starting with CRM 2011, records are immediately deleted from the database now, rather than marked and cleaned up every 24 hours.

    If you know the details on a specific record that is missing, you could do an advanced find to see if really is deleted or not.

    Jason Peterson

    Friday, November 13, 2015 9:38 PM
  • Hi,

    Check system jobs for possible bulk delete or workflow delete jobs. You could also check audit history to see if they are deleted by accident.

    Persian Dynamics CRM Community | انجمن متخصصان فارسی زبان

    Saturday, November 14, 2015 8:29 AM