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CRM E-Mails Take 30 Minutes to Deliver

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Hi,

Just configured the E-Mail components for CRM. Currently E-Mails generated by the CRM take upto 40 minutes to send. E-Mails sent from outlook are delivered instantly.

Can all you geniuses point me in the right directions for reducing this delay?

Thanks,

Steve
Its better than fishing a pond

Wednesday, November 4, 2009 9:11 AM

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Hi,

are you using the email router? If yes, try to decrease the value PendingStatusDelay in the file Microsoft.Crm.Tools.EmailAgent.xml.

See http://blogs.msdn.com/crm/archive/2008/07/02/email-router-configuration-xml-file-explained.aspx for a description of the config file and http://support.microsoft.com/kb/972150/ for a description how you can override the values
- Marked as answer by Stephen Hewison Monday, November 9, 2009 11:43 AM
Wednesday, November 4, 2009 4:45 PM