Genuine Validation More than One Time

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  alrashoudi wrote:

  Gentlemen I bought Microsoft office 2007 Ultimate but when I try to use Microsoft office template online I got message for validation after I have done the validation I went to online template to use them but I got same message again. Kindly, could you help me to fix this issue?

   

  Hello,

   

  Were you able to get your download after you validated or were you prevented from doing so?  If you had issues, can you pleas do the following:

  
  1)         Logon to the PC that is experiencing the notifications as a user with ADMIN rights.

  2)         Download the tool:   http://go.microsoft.com/fwlink/?linkid=52012 click RUN.

  3)         When the tool loads, click CONTINUE.
  4)         Is the RESOLVE button available?  If so, please click RESOLVE to allow the diagnostic tool to repair the issue.
  5)         From the Windows tab, click the COPY button.
  6)         Please reply back to this post and PASTE the entire output of the diagnostic tool into the post and I will review it.

  Thanks,
  Michelle

  Sunday, April 20, 2008 11:07 PM
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  Thank you very much it's solved now.

  Monday, April 21, 2008 5:46 AM
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  I'm very happy to hear that and I appreciate you taking the time to write me back!

   

  Thanks!
  Michelle

   

  Tuesday, April 22, 2008 4:27 AM