Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Current active key (KeyType : CrmWRPCTokenKey) is expired RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi Expert,

     

                Today, we are facing with this problem. They cannot login to the CRM. So that i checked the event viever. Error message is shown

    Current active key (KeyType : CrmWRPCTokenKey) is expired.  This can indicate that a key is not being regenerated properly.  Current Active Key : CrmKey(xxxxxxxxxxxxxxxxxxxxxxxxxx, ScaleGroupId:00000000-0000-0000-0000-000000000000, KeyType:CrmWRPCTokenKey, Expired:True, ValidOn:07/22/2011 10:08:21, ExpiresOn:08/24/2011 10:08:21, CreatedOn:07/22/2011 10:08:21, CreatedBy:NT AUTHORITY\NETWORK SERVICE.  Key Setting :

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

     

             So that i found the solution http://www.mohamedibrahim.net/blog/2009/06/18/ms-crm-key-generator-error-invalid-action-microsoft-crm-4-error/ and http://social.microsoft.com/Forums/en/crmdeployment/thread/9c25603a-e21b-4d69-9680-f20b5e407a12

     

              When i check "Microsoft CRM Asynchronous Processing Service" the it is stoped. We can use after the start the service. Good Luck for me :D

    What is my question?

             Can anyone tell me, why do we got this error? Is it actually expiry or bug? If it expiry, do we need to renew license? We are using EE version and 5 Organization.

     

    Kindly, advise to me.

     

    Best Regards,

    Yukon

    Make Simple & Easy
    Thursday, August 25, 2011 2:08 AM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi,

    It seems like the license key is expired, if you are using the trail keys then you have to upgrade them to your company purchased license keys from CRM Deployment Manager. You can also try restarting the IIS Service (in Command prompt type iisreset and hit enter)

    Jehanzeb Javeed

    http://worldofdynamics.blogspot.com
    Linked-In Profile |CodePlex Profile

    If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".
    • Proposed as answer by Jehanzeb.Javeed Thursday, August 25, 2011 9:14 AM
    • Marked as answer by Yukonn Sunday, August 28, 2011 7:33 AM
    Thursday, August 25, 2011 9:14 AM

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi,

    It seems like the license key is expired, if you are using the trail keys then you have to upgrade them to your company purchased license keys from CRM Deployment Manager. You can also try restarting the IIS Service (in Command prompt type iisreset and hit enter)

    Jehanzeb Javeed

    http://worldofdynamics.blogspot.com
    Linked-In Profile |CodePlex Profile

    If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".
    • Proposed as answer by Jehanzeb.Javeed Thursday, August 25, 2011 9:14 AM
    • Marked as answer by Yukonn Sunday, August 28, 2011 7:33 AM
    Thursday, August 25, 2011 9:14 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi Jehanzeb.Javeed,

     

                  Thanks for your reply. We already bought it and registered. How can i check the license is expried? May i know how many license type?

     

    Best Regards,

    Yukon

    Make Simple & Easy
    Sunday, August 28, 2011 7:35 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Sorry, but this did not work for me...

     

    Any other ideas?

    Ian Carter

    Click here to go to UNIT4 Business Software.

    Here are my links: Twitter Blog LinkedIn

    Friday, September 16, 2011 2:14 PM
  • Question
    Sign in to vote
    1
    Sign in to vote

    make sure that your asynchronous service is running..if it is stopped please restart the service ..

    hope it works .

    bhuma reddy

    Monday, September 24, 2012 9:35 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    I got the same issue and i restarted the crm servers .

    It worked for me !!

    Hope this helps. ----------------------------------------------------------------------- Santosh Bhagat If this post answers your question, please click "Mark As Answer" on the post and "Vote as Helpful"

    Thursday, February 6, 2014 3:46 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    I tried the steps here but I'm still receiving the same error messages in my server logs. Is there something else to check or change?

    Thanks in advance!

    Tuesday, April 8, 2014 6:48 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    In our case I started the asynchronous maintenance service and ran an iisreset this fixed the problem for me, i.e. users could access CRM 2015, however I received errors in the event log for a little while then they stopped.

    • Edited by Mark XRE Thursday, September 17, 2015 12:02 AM
    Wednesday, September 16, 2015 11:58 PM