Cannot Assign a Team to Users RRS feed

  • Question

  • We created a role called "User Management" which we give to Help Desk users. This role is supposed to allow the Help Desk to assign users to teams.

    Issue we are having is this:

    • Help Desk can assign a role directly to a user, no problem;
    • Help Desk can assign a Team (a team that has no roles assigned to it -- an empty team) to a user, no problem;
    • But Help Desk cannot assign a Team (a team with at least one role associated with it) to a user. When they try, they get the "Insufficient Privileges" message.

    Has anyone come across this issue? Below is a screenshot of the rights given to the "User Management" role:

    Thursday, June 27, 2013 8:32 PM

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