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    I got my laptop 2nd hand 3 plus years ago with Windows 7 Pro, World 2008 & Excel already loaded. It has been working fine and performing the auto updates with no problem. Within the last 8 days i now have nothing, screen states Windows 7 not genuine. I have been using this for over 3 years and now all my files & info are locked out by Microsoft. What is the difference between this act & ransomware? The computer & programs worked when i purchased it from a private party, Microsoft was not part of the deal, how can Microsoft legally turn off my system and demand that i purchase a new program from them when i already had my working system. If they didn't have a problem with the 1st owner or with me for over 3 years what gives them the right to highjack my computer now? I purchased private property from a private owner. I am not legally tied to any contract or agreement with Microsoft over this transaction. But now they (claim) that this program is not genuine. Nobody asked them to check nor have I installed any new programs to this computer. At what point or how many sales transactions have to happen before it becomes personal property?  Microsoft has had ample time before this to make this claim. To cause me this problem now after me using and storing info for 3 plus years seems to be and over reach on their part, if not illegal.

    Who is watching over Microsoft to make sure that they do not tell you that your Windows is not genuine and shut you down. This may be part of their marking, shut down all Windows 7 a little bit each year to keep sales going. How many (non-computer geeks) really keep their 20 plus numbers and packaging to their working program for years?  Not happy and a little peeved.


    Thursday, June 1, 2017 7:28 PM

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    In that case I suspect that your machine may have been infected by something nasty :(

    You should take it to a good tech (not a big store!) who may be able to clean it up for you.

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, June 9, 2017 2:01 PM
    Moderator

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    MGA Diagnostic Report is Required:

    To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

    Once downloaded, run the tool.
    Click on the Continue button, after a short time, the Continue button will change to a Copy button.
    Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.

    Carey Frisch

    Friday, June 2, 2017 4:42 AM
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    THANK YOU FOR YOUR REPLY, HOWEVER I CANNOT GET INTO MY COMPUTER AT ALL. NO LOG IN SCREEN.

    TRIED USING A FRIEND'S WIN 7 PRO DISK FOR A REPAIR NO GO.

    TRIED TO BOOT FROM THE DISK BUT IT STILL COMES UP WINDOWS 7 NOT GENUINE BLUE SCREEN NOW NOT BLACK.

    I CANNOT LOG IN TO HAVE ANY ACCESS TO PROGRAMS OR FILES. DEAD IN THE WATER.

    SO I CANNOT DOWNLOAD ANYTHING, IF I TRY TO DOWNLOAD TO A FLASH DRIVE AND

    PLUG IT IN TO THE COMPUTER STILL CAN'T ACCESS THE FLASH DRIVE TO START IT. 

    THANKS 

    Friday, June 2, 2017 3:19 PM
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    Windows being non-genuine does NOT lock you out of the system of itself - it simply disables access to some of the enhancements.

    Sometimes it can take a minute or two to get past the warning and complete the boot - have you waited a while before forcing the reboot?

    Have you tried booting to Safe Mode?

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, June 3, 2017 9:58 AM
    Moderator
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    THANK YOU FOR YOUR REPLY.  WHEN I START THE COMPUTER FROM A DEAD NO POWER STATE IT NEVER GOES ANY FATHER THAN A BLACK SCREEN AND WINDOWS NOT GENUINE. I HAVE TRIED PUSHING F8 THEN AGAIN F9 THEN F10 ON 3 DIFFERENT RESTARTS BUT NOTHING.  SO NO I CAN NOT START IN SAFE MODE OR GET TO A INTERNET CONNECTION OR GET TO ANY PROGRAM OR LOG IN SCREEN. THANKS 
    Monday, June 5, 2017 7:50 PM
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    In that case I suspect that your machine may have been infected by something nasty :(

    You should take it to a good tech (not a big store!) who may be able to clean it up for you.

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, June 9, 2017 2:01 PM
    Moderator