I recently subscribed to the Windows Live One Care plan that I have been using as my Anti-Virus, Anti-Spyware and Backup program for the two computers in my home office. I recently installed upgrades to my other computer and the program is working fine. However, on this computer, the one I am e-mailing from, the One Care icon indicates that Status is "fair." When I try to open it up and review settings and so forth the start-up window freezes and I cannot see my settings. I have not installed updates to this computer, but I am unaware of any prompts from Microsoft to update on this computer. Please Advise.