Answered by:
On Line Banking.

Question
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I am unable to sign onto my online banking account. It all started when I installed a new third party internet security program.
Saturday, March 31, 2018 3:51 PM
Answers
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Hi Stumped4sure.
You should try using another PC when that program is not installed and check if you're able to login to your online banking account: if you can, it is highly likely that the security program is the reason of the problem, therefore you should ask for support to the program's manufacturer.
Bye.
Luigi Bruno
MCP, MCTS, MOS, MTA- Edited by Luigi BrunoMVP Saturday, March 31, 2018 4:00 PM
- Proposed as answer by Dave PatrickMVP Saturday, March 31, 2018 4:07 PM
- Marked as answer by Richard MuellerMVP, Banned Saturday, April 7, 2018 11:49 AM
Saturday, March 31, 2018 3:59 PM -
Also might ask for help with browser over here.
https://answers.microsoft.com/en-us/edge
https://answers.microsoft.com/en-us/ie
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.- Proposed as answer by Richard MuellerMVP, Banned Saturday, March 31, 2018 4:20 PM
- Marked as answer by Richard MuellerMVP, Banned Saturday, April 7, 2018 11:49 AM
Saturday, March 31, 2018 4:08 PM
All replies
-
Hi Stumped4sure.
You should try using another PC when that program is not installed and check if you're able to login to your online banking account: if you can, it is highly likely that the security program is the reason of the problem, therefore you should ask for support to the program's manufacturer.
Bye.
Luigi Bruno
MCP, MCTS, MOS, MTA- Edited by Luigi BrunoMVP Saturday, March 31, 2018 4:00 PM
- Proposed as answer by Dave PatrickMVP Saturday, March 31, 2018 4:07 PM
- Marked as answer by Richard MuellerMVP, Banned Saturday, April 7, 2018 11:49 AM
Saturday, March 31, 2018 3:59 PM -
Also might ask for help with browser over here.
https://answers.microsoft.com/en-us/edge
https://answers.microsoft.com/en-us/ie
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.- Proposed as answer by Richard MuellerMVP, Banned Saturday, March 31, 2018 4:20 PM
- Marked as answer by Richard MuellerMVP, Banned Saturday, April 7, 2018 11:49 AM
Saturday, March 31, 2018 4:08 PM