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validation issues with recent upgrade RRS feed

  • Question

  •  Help! I recently ran an update for vista and since then its telling me i have not got a valid version of windows - i have updated many times and never had the problem - i cant find the original disks and i am being drived mad by this - can anyone help please
    Emma
    Thursday, August 21, 2008 6:38 PM

Answers

  • Hello sparkielspa,

    In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button, then paste the report into a response message in this thread.


    If you do not have access to the Start Button:

    1) Login to Vista and Click the option that brings up Internet Explorer.

    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3) A window will come up asking if you want to Run or Save, Select Run

    4) When the program runs, Click the Continue button, then click the Copy button.

    5) Return to this thread by Typing: http://forums.community.microsoft.com/en-US/genuinevista/thread/933edf92-25c2-4390-b726-82e355050b91 into the browser address bar.

    6) In a reply post, Paste the Diagnostic Report.

    Thank you,
    Darin Smith
    WGA Forum Manager


    Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.
    • Marked as answer by Stephen Holm Tuesday, September 2, 2008 8:53 PM
    Thursday, August 21, 2008 7:12 PM