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Installed Live OneCare Beta (v2.0) but unable to activate it

Question
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Can someone please help me????? I was using my Live OneCare and then was sent an email that I had been chosen to beta test v2.0...after finally getting Live OneCare uninstalled off my computer, I finally was able to install the beta version, but when I go to activate it with the 25 character test-PIN, I constantly get a page that says "Unable to perform that task now, this site is down now, please try later"
This has been going on for days and I dont know what to do about it. Can someone please tell me how I can activate this Beta version??
Thank You,
jules1229
Saturday, August 11, 2007 3:58 PM
Answers
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jules1229 wrote: Can someone please help me????? I was using my Live OneCare and then was sent an email that I had been chosen to beta test v2.0...after finally getting Live OneCare uninstalled off my computer, I finally was able to install the beta version, but when I go to activate it with the 25 character test-PIN, I constantly get a page that says "Unable to perform that task now, this site is down now, please try later"
This has been going on for days and I dont know what to do about it. Can someone please tell me how I can activate this Beta version??
Thank You,
jules1229
Jules, I believe that the email you received contains an email address to contact for help.
If not, contact support - http://help.live.com/help.aspx?project=onecarev2
-steve
Monday, August 13, 2007 4:39 PMModerator
All replies
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Did anybody else receive an invitation like this ? with a 25 character test code ?
Does the "team" have a preferred list of people ?
Maybe those who do not make remarks that make the team feel uncomfortable ?
Saturday, August 11, 2007 6:22 PM -
As far as I know the sending out of keys for various parts of the test is completely random. I am sure that they are not looking at your posts and purposely not sending you a key.
-steve
Monday, August 13, 2007 4:38 PMModerator -
jules1229 wrote: Can someone please help me????? I was using my Live OneCare and then was sent an email that I had been chosen to beta test v2.0...after finally getting Live OneCare uninstalled off my computer, I finally was able to install the beta version, but when I go to activate it with the 25 character test-PIN, I constantly get a page that says "Unable to perform that task now, this site is down now, please try later"
This has been going on for days and I dont know what to do about it. Can someone please tell me how I can activate this Beta version??
Thank You,
jules1229
Jules, I believe that the email you received contains an email address to contact for help.
If not, contact support - http://help.live.com/help.aspx?project=onecarev2
-steve
Monday, August 13, 2007 4:39 PMModerator