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Getting error 0xC004D401 RRS feed

  • Question

  • I have used the Microsoft Genuine Advantage Diagnostic Tool

    And got the following:

    Diagnostic Report (1.5.0723.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0xc004f027
    Windows Product Key: *****-*****-2HBT7-JWFHD-DK38W
    Windows Product Key Hash: npvSAOQJAg9gEKxDHTUq5eJgJbU=
    Windows Product ID: 78427-099-9761586-70819
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.5600.2.00010100.0.0.000
    ID: 3d4f7566-9391-4966-b894-c4037da24812
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 5600.vista_rc1.060829-2230
    TTS Error: K:20070104231226781-M:20070104235046807-
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3175-80070002_B4D0AA8B-530-645_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>3d4f7566-9391-4966-b894-c4037da24812</UGUID><Version>1.5.0723.1</Version><OS>6.0.5600.2.00010100.0.0.000</OS><PKey>*****-*****-*****-*****-DK38W</PKey><PID>78427-099-9761586-70819</PID><PIDType>5</PIDType><SID>S-1-5-21-3427942143-1267736134-134553394</SID><SYSTEM><Manufacturer>System Manufacturer</Manufacturer><Model>System Name</Model></SYSTEM><BIOS><Manufacturer>Award Software, Inc.</Manufacturer><Version>ASUS P4S8X-X ACPI BIOS Revision 1003</Version><SMBIOSVersion major="2" minor="3"/><Date>20030813000000.000000+000</Date></BIOS><HWID>EF443F07018400E2</HWID><UserLCID>0406</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{30120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007 (Beta)</Name><Ver>12</Ver><Val>B378BF456E30CB4</Val><Hash>t4NmNFGUwF1cO+ulz6NMM5PMiXA=</Hash><Pid>82503-602-0016626-58520</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

    I have used VIsta for a long time and all the sudden it came up with not valid

    Thursday, January 4, 2007 11:12 PM

Answers

  • Hi all,

     

    Problem is solved now, but I needed to do a clean reinstallation....

    Saturday, January 13, 2007 7:53 AM
  • With GameGuard, if you reboot your tamper state should be cleared.  It will come back when you run the game again, however. For now, you can reboot after running the game until your game updates its version of GameGuard.  You can help speed that up but (1) contacting the game company and letting them know you'd like them to update and (2) telling me which game it is so I can take some steps on my end.  Thanks a lot!

    Wednesday, February 21, 2007 12:09 AM
  • Thursday, March 8, 2007 11:44 PM

All replies

  • How did you acquire the Windows Vista Utimate Product Key?
    Thursday, January 4, 2007 11:16 PM
    Moderator
  •  Carey Frisch wrote:
    How did you acquire the Windows Vista Utimate Product Key?


    From Microsoft, I downloaded it from download.windowsvista.com/

    And I got the key in a email from service@microsoft.com

    Thursday, January 4, 2007 11:27 PM
  • Try the following procedure:

    1: From the Start menu, select cmd window. If cmd application is not 
    visible type cmd in the "Start Search"
    2: Right Click on the cmd window
    3: Scroll down and select "Run as Administrator"
    4: run the command "slmgr -ato"
    5: Wait for sometime to see a dialog box
    6: Most likely you will see a success page.
    7: Visit http://www.microsoft.com/genuine website and validate again.
    8: Restart your computer.

    Thursday, January 4, 2007 11:47 PM
    Moderator
  • Hi Carey

    I tried what you suggested and got the following in the dialog box:

    Script: C:/Windows/System32/slmgr.vbs
    Line: 182
    Char: 5
    Error: 0xC004D401
    Code: C004D401
    Source: (null)

    Thursday, January 4, 2007 11:55 PM
  •  Robert Fro wrote:

    Hi Carey

    I tried what you suggested and got the following in the dialog box:

    Script: C:/Windows/System32/slmgr.vbs
    Line: 182
    Char: 5
    Error: 0xC004D401
    Code: C004D401
    Source: (null)

     

    i posted about this problem like 10 days ago, didn't get any respons, glad you brought it up again, you seem to have more luck on respons :)

    i also tried this on my pc and got the this error:

    Script: C:/Windows/System32/slmgr.vbs
    Line: 291
    Char: 5
    Error: The request is not supported
    Code: 80070032
    Source: (null)

     

    Saturday, January 6, 2007 3:52 AM
  • Hi Robert,

    Is it possible you have a game installed that uses nProtect GameGuard?  If not, could you let me know what applications you do have installed?  Thank you!

    Friday, January 12, 2007 11:30 PM
  • Hi all,

     

    Problem is solved now, but I needed to do a clean reinstallation....

    Saturday, January 13, 2007 7:53 AM
  • I am getting this same error along with a message saying windows aero is not working.  I have installed a game that uses nProtect Gameguard.  How can I resolve this issue?
    Saturday, February 17, 2007 5:49 AM
  • With GameGuard, if you reboot your tamper state should be cleared.  It will come back when you run the game again, however. For now, you can reboot after running the game until your game updates its version of GameGuard.  You can help speed that up but (1) contacting the game company and letting them know you'd like them to update and (2) telling me which game it is so I can take some steps on my end.  Thanks a lot!

    Wednesday, February 21, 2007 12:09 AM
  • Im also having problems with this.

    The games that i play which have GameGuard are Gunbound, Soldier Front, Gunz.

    By the way, does disabling the DEP cause any harm to the computer?

    I do it this way. Cmd -> run as admin -> bcdedit.exe /set {current} nx alwaysoff -> it is successful(DEP off)

    Is it the right way too?

    Saturday, February 24, 2007 3:25 PM
  • Hi,

    I had installed a game "Maplestory" that uses GameGuard too.

    And i encountered this problem as well when i try to validate my windows..

    Hmmm, but i don't really get it what u mean with the above quote,

    could you explain in greater details?

     

    Does Validation = Registeration of Windows?

    Getting this error does it means that the registration of my windows is unsuccessful? 

    Sunday, February 25, 2007 3:35 AM
  • Thanks for your help.  I play Maple Story.  I disabled the microsoft update alerts, which makes the validation requests less frequent for some reason.  I reboot the computer about every 3 hours, whether it saks for it or not.

    I read somewhere that maple story has a proposed patch in the testing phase.  Until they are ready to distribute it I guess this will have to do.  Wish I could get on the beta group!

    Thanks again for your reply,

    WxGrl

    Monday, February 26, 2007 11:35 PM
  • I have been playing a new game I got called Maple Story. This game is made by nexon and I dont think is related to windows. Sometimes when I play I get a meesage saying that it has combalbility issues with wondows vista and that my version of windows vista is not genuine and it says that windows aero is not working. I was hoping that maybe u might have an update for windowsvista that might help the combatability of this game. If you do it would be very helpful, thank you.
    Thursday, March 1, 2007 11:31 PM
  • i have been playing a new game i got and then this messgae popped up. I expected it had something to do with the game so i uninstalled it. i tried to validate my visat but it stil says that my vista is not genuine. it says i should try to uninstall any programs that might be uncombatitable but i dont think any of them are. i f you could help me it would be really geat. It would also help if you could look for an update of windows vosta to make more games combatitable to it , thank you.
    Thursday, March 1, 2007 11:50 PM
  • Please download the WGA Diagnostic Tool from http://go.microsoft.com/fwlink/?linkid=52012.

    Run it and click Continue button.  Post here the result of the diagnostics in your next reply.

    Thanks!

    Friday, March 2, 2007 6:44 AM
  • please validate my game on vista for me
    Saturday, March 3, 2007 8:34 AM
  • help me anybody...anybody know if theres a fix for gameguard for the game MAPLe STORY....if there is ...tell me
    Saturday, March 3, 2007 1:11 PM
  • Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0xc004f027
    Windows Product Key: *****-*****-7GPX7-4CRPC-8GD7P
    Windows Product Key Hash: S0yHzDG8zXkwJEYoILkkXd/cHNw=
    Windows Product ID: 89572-OEM-7232043-98612
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.000
    ID: f356b85c-677c-4b0a-a1da-138c0ddf8070
    Is Admin: No
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error: K:20070303105014472-M:20070303103314362-
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.20.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>f356b85c-677c-4b0a-a1da-138c0ddf8070</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.000</OS><PKey>*****-*****-*****-*****-8GD7P</PKey><PID>89572-OEM-7232043-98612</PID><PIDType>8</PIDType><SID>S-1-5-21-2532198447-2119121345-3028032325</SID><SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>RK549AA-ABA SR2170NX</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.04</Version><SMBIOSVersion major="2" minor="4"/><Date>20061130000000.000000+000</Date></BIOS><HWID>58323507018400E6</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91CA0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>119</LegitResult><Name>Microsoft Office Small Business Edition 2003</Name><Ver>11</Ver><Val>3A70DA91B057F14</Val><Hash>hR8NmJ4Un222k6XpSjFLhOpxmQo=</Hash><Pid>70160-OEM-5690636-18804</Pid><PidType>6</PidType></Product></Products></Office></Software></GenuineResults> 

    heres the copy

     

    Saturday, March 3, 2007 6:01 PM
  • yeah im having trouble too!

    HELP! i have maple story too.

    and is this thing really bad if we dont fix it? i mean isnt the comp suppose to be validated already? i just got windows vista 2 days ago!!!! T_T

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0xc004f027
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.000
    ID: 1db2ae84-2881-48ce-9fe7-0f9074ac0bb6
    Is Admin: No
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error: K:20070304140735186-M:20070304115445626-
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>1db2ae84-2881-48ce-9fe7-0f9074ac0bb6</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.000</OS><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-500609319-3722246602-374328925</SID><SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>RK548AA-ABA SR2180NX</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.08</Version><SMBIOSVersion major="2" minor="4"/><Date>20061208000000.000000+000</Date></BIOS><HWID>FF303507018400EC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Sunday, March 4, 2007 7:28 PM
  • is the error 0xC004D401 solved yet?

    Monday, March 5, 2007 8:27 PM
  • Thursday, March 8, 2007 11:44 PM
  • I just bought a desktop about 8 days ago with vista and evrything installed it worked perfectly for about 8 days now its says that i need to validate it, i can't access control panel almost nothing please help... i'm realy fustrated... i just read a topic about gameguard causing this error IGNORE THIS THREAD I KNOW WHY THIS HAPPENS NOW
    Monday, March 12, 2007 2:01 AM
  • another popular game using GameGuard is KartRider. KartRider and Maplestory are both games created by Nexon, a Korean online game company. I will be contacting them regarding this error, but i hope Microsoft can come up w/ a solution also. the Aero feature is too cool to not have haha
    Monday, April 9, 2007 1:25 PM
  • Thanks for the heads up.  Are you getting the error messages when you just have KartRider installed?  MapleStory's GameGuard module might be the only one causing the issue.  If you have a chance, can you confirm for me that KartRider is also causing the issue? 

     

    Thanks!

    Monday, April 9, 2007 9:08 PM
  • the error occurs after i run the application.
    the problem does disappear once i reboot my laptop but it comes back once i run KartRider again. I've contacted INCA Internet about this  problem, but they replied that there are no reported problems in Korea of similar incidents. hopefully this issue can be resolved. otherwise, i'm just gonna have to reboot everytime i run KartRider
    Wednesday, April 11, 2007 3:27 AM
  • Thanks a lot, Daniel.  I'll pass this info on.

     

    Wednesday, April 11, 2007 5:55 PM
  • 2 days ago Maple story started a patch when i logged on.  The game guard problem has been fixed!  Thanks to all that researched this and helped in finding a solution!

     

    LET'S PLAY!!!!!!!!!!

     

    Thursday, April 12, 2007 2:29 PM
  • I'm getting the error code: 0xC004D401, I've activated the windows successfully twice already (via internet & phone) and after a few weeks I still get this error code randomly.

    I've read countless forum pages on this issue and none work. I DO NOT have theses following programs installed onto my computer:
    * PC Tools Spyware Doctor
    * Trend Micro Internet Security

    * nProtect GameGuard

     

    I also did a service request yesterday and was told to contact a number. So I called the (888) 571-2048 number and it asked for either a terminal license or volume license? I Bought the Windows Vista Ultimate and I’m not sure what it’s really asking for. Can someone please help me fix this activation error. It states it’s already activated and I’ve done it twice already.

     

    My confirmation code is: 1035991619  

    Wednesday, May 23, 2007 6:37 PM
  •  

    I'm getting the same errors and I do not have any of the above software or games installed. I've been getting the error on and off for about 4 weeks but allways after I'd just logged on. I was "fixed" by a reboot. But tonight i just can get it to validate. I've tried rebooting and running slmgr.vbs -ato, and it worked but afterwards I went to the www.microsoft.com/genuine website and tried to validate and it failed. After this no method i have found makes any differens.

     

    I have run the MGADiag tool and this is the output:

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0xc004f027
    Cached / Grace status: (N/A, hr = 0xc004d401) / (N/A, hr = 0xc004d401)
    Windows Product Key: Failed to get Product Key.
    Windows Product Key Hash: Failed to get Product Key.
    Windows Product ID: 55041-036-4593696-71265
    Windows Product ID Type: 6
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: Volume MAK
    Windows OS version: 6.0.6000.2.00010100.0.0.000
    ID: {48F63E1D-0F01-4184-8051-B6DB4A4D66C6}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: (N/A, hr = 0xc004d401) / 0x0 / (N/A, hr = 0xc004d401)
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Enterprise
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error: K:20070828234328980-M:20070828233526018-
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-531-645_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005_E2AD56EA-324-6010

    Browser Data-->
    Proxy settings: cerberos.chaosinc.dk:8080
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{48F63E1D-0F01-4184-8051-B6DB4A4D66C6}</UGUID><Version>1.7.0039.0</Version><OS>6.0.6000.2.00010100.0.0.000</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-036-4593696-71265</PID><PIDType>6</PIDType><SID>S-1-5-21-3972903619-753449375-2092162359</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1303   </Version><SMBIOSVersion major="2" minor="3"/><Date>20060713000000.000000+000</Date></BIOS><HWID>76323507018400F6</HWID><UserLCID>0406</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>6E7D116A77996BA</Val><Hash>5+j89BYCbuBpF/7tYeDj3kT5SY4=</Hash><Pid>81608-861-1633895-65950</Pid><PidType>8</PidType></Product><Product GUID="{91120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>9BD288FE39486BA</Val><Hash>FUIIMEqG271DdTmjAYhZ/TuTODk=</Hash><Pid>84890-861-5123604-63370</Pid><PidType>8</PidType></Product></Products></Office></Software></GenuineResults> 

     

    I'm also getting these error in the event log:

    Log Name:      Application
    Source:        Microsoft-Windows-Security-Licensing-SLC
    Date:          29-08-2007 00:11:13
    Event ID:      8193
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      pc01.domain.somethingelse
    Description:
    License Activation Scheduler (SLUINotify.dll) failed with the following error code:
    0xC004D401
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Security-Licensing-SLC" Guid="{1FD7C1D2-D037-4620-8D29-B2C7E5FCC13A}" EventSourceName="Software Licensing Service" />
        <EventID Qualifiers="49152">8193</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2007-08-28T22:11:13.000Z" />
        <EventRecordID>16526</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>Application</Channel>
        <Computer>pc01.domain.somethingelse</Computer>
        <Security />
      </System>
      <EventData>
        <Data>0xC004D401</Data>
      </EventData>
    </Event>

     

    Log Name:      Application
    Source:        Microsoft-Windows-Security-Licensing-SLC
    Date:          29-08-2007 00:06:30
    Event ID:      8193
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      pc01.domain.somethingelse
    Description:
    License Activation Scheduler (SLUINotify.dll) failed with the following error code:
    0xC004D401
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Security-Licensing-SLC" Guid="{1FD7C1D2-D037-4620-8D29-B2C7E5FCC13A}" EventSourceName="Software Licensing Service" />
        <EventID Qualifiers="49152">8193</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2007-08-28T22:06:30.000Z" />
        <EventRecordID>16523</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>Application</Channel>
        <Computer>pc01.domain.somethingelse</Computer>
        <Security />
      </System>
      <EventData>
        <Data>0xC004D401</Data>
      </EventData>
    </Event>

     

    Log Name:      Application
    Source:        Microsoft-Windows-Security-Licensing-SLC
    Date:          29-08-2007 00:06:30
    Event ID:      8208
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      pc01.domain.somethingelse
    Description:
    Acquisition of genuine ticket failed (hr=0xC004D401) for template Id 55c92734-d682-4d71-983e-d6ec3f16059f
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Security-Licensing-SLC" Guid="{1FD7C1D2-D037-4620-8D29-B2C7E5FCC13A}" EventSourceName="Software Licensing Service" />
        <EventID Qualifiers="49152">8208</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2007-08-28T22:06:30.000Z" />
        <EventRecordID>16521</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>Application</Channel>
        <Computer>pc01.domain.somethingelse</Computer>
        <Security />
      </System>
      <EventData>
        <Data>hr=0xC004D401</Data>
        <Data>55c92734-d682-4d71-983e-d6ec3f16059f</Data>
      </EventData>
    </Event>

     

    Log Name:      Application
    Source:        Microsoft-Windows-Security-Licensing-SLC
    Date:          29-08-2007 00:04:41
    Event ID:      8193
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      pc01.domain.somethingelse
    Description:
    License Activation Scheduler (SLUINotify.dll) failed with the following error code:
    0xC004D401
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Security-Licensing-SLC" Guid="{1FD7C1D2-D037-4620-8D29-B2C7E5FCC13A}" EventSourceName="Software Licensing Service" />
        <EventID Qualifiers="49152">8193</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2007-08-28T22:04:41.000Z" />
        <EventRecordID>16519</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>Application</Channel>
        <Computer>pc01.domain.somethingelse</Computer>
        <Security />
      </System>
      <EventData>
        <Data>0xC004D401</Data>
      </EventData>
    </Event>

     

    Log Name:      System
    Source:        Microsoft-Windows-DistributedCOM
    Date:          28-08-2007 23:37:03
    Event ID:      10016
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          domain.somethingelse\user01
    Computer:      pc01.domain.somethingelse
    Description:
    The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
    {8BC3F05E-D86B-11D0-A075-00C04FB68820}
     to the user domain.somethingelse\user01
     SID (S-1-5-21-1229272821-1682526488-854245398-1109) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
        <EventID Qualifiers="49152">10016</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2007-08-28T21:37:03.000Z" />
        <EventRecordID>45526</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>System</Channel>
        <Computer>vista.chaosinc.dk</Computer>
        <Security UserID="S-1-5-21-1229272821-1682526488-854245398-1109" />
      </System>
      <EventData>
        <Data Name="param1">application-specific</Data>
        <Data Name="param2">Local</Data>
        <Data Name="param3">Activation</Data>
        <Data Name="param4">{8BC3F05E-D86B-11D0-A075-00C04FB68820}</Data>
        <Data Name="param5">domain.somethingelse</Data>
        <Data Name="param6">user01</Data>
        <Data Name="param7">S-1-5-21-1229272821-1682526488-854245398-1109</Data>
        <Data Name="param8">LocalHost (Using LRPC)</Data>
      </EventData>
    </Event>

     

    The last error is specially interessting because it's the winmgmt DCOM object, and it causes and runtime error in the slmgr.vbs script.

     

     

     

    I hope I've contributed to the error list and would really hope some one have a solution.

     

    Regards

    Tuesday, August 28, 2007 10:35 PM
  • Diagnostic Report (1.7.0062.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004d401
    Cached Validation Code: N/A, hr = 0xc004d401
    Windows Product Key: *****-*****-GT62B-KBK79-CF4KY
    Windows Product Key Hash: 7oTPJqG5buD82gQnax9y5V1NJlY=
    Windows Product ID: 89578-OEM-7217236-58224
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.000
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {173145F7-BAB7-4A21-8F78-F322731CB60E}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.070627-1500
    TTS Error: K:20071101170801358-M:20071106173424057-
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    Grace Flag: N/A, hr = 0xc004d401
    Commit: N/A, hr = 0xc004d401
    Reboot Flag: 0x0
    ThreatID(s): N/A, hr = 0xc004d401
    Wgaer.exe Version: N/A, hr = 0x80070002
    Wgaer.exe Signed By: N/A, hr = 0x80070002

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-282-80041013_025D1FF3-170-80041013_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{173145F7-BAB7-4A21-8F78-F322731CB60E}</UGUID><Version>1.7.0062.0</Version><OS>6.0.6000.2.00010300.0.0.000</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CF4KY</PKey><PID>89578-OEM-7217236-58224</PID><PIDType>8</PIDType><SID>S-1-5-21-756778287-642988655-3210532886</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Vostro 200</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.3</Version><SMBIOSVersion major="2" minor="5"/><Date>20070712000000.000000+000</Date></BIOS><HWID>D1703907018400EA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Vostro VOSTRO_200</name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>FX09   </OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>BFA3706B5419500</Val><Hash>hFUtyfuiVplFLtc6fEkkICMUKRU=</Hash><Pid>73931-640-0975941-57975</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: 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

     

     

    Please help I can't get my Quickbooks program running nor can I print with my printer along with other problems I am having with this sucky software Operating System
    Tuesday, November 6, 2007 11:45 PM
  •  

    I think kaspersky anti virus needs to be added to the list.

     

    Which is dissapointing when it has the windows vista logo on the front

     

    Friday, November 30, 2007 7:52 AM
  • when the a screen popped up that said
    'list  of errors"  i saw that maple story was on there as well, and this was the thing it gave me.

    Problem signature
    Problem Event Name:    ApphelpSoftBlock
    Problem Signature 01:    {11111111-1111-1111-1111-111111111111}
    Problem Signature 02:    {b7f60cfa-b5e1-49c6-b664-4e41ad8d01ae}
    OS Version:    6.0.6000.2.0.0.768.2
    Locale ID:    1033


    i also ran the MGAdiag, and it gave me this....


    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-GD2PK-BD3R2-44MV3
    Windows Product Key Hash: f7FPE6g/CLFmnJ4E6GbEU9Xn1sA=
    Windows Product ID: 89572-OEM-7332166-00021
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.002
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {38058A0D-0FC8-4795-BCE9-C4442381C93A}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.071009-1548
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 104 Unknown PID
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002_77F760FE-152-80070002_7E90FEE8-175-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_B4D0AA8B-818-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{38058A0D-0FC8-4795-BCE9-C4442381C93A}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-44MV3</PKey><PID>89572-OEM-7332166-00021</PID><PIDType>2</PIDType><SID>S-1-5-21-1066861712-2017043271-1311130378</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Presario F500 (GF593UA#ABA)       </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.18    </Version><SMBIOSVersion major="2" minor="4"/><Date>20070531000000.000000+000</Date></BIOS><HWID>F8333507018400DC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>104</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>104</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>0</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002



    Tuesday, January 8, 2008 12:43 AM
  • Thread Locked

     

     

    I am unable to troubleshoot 9+ users in the same thread. And from experiance, about 90% of the people that post "I have the same issue"...Don't

     

     

    If you have an Activation or Validation issue, create your Own thread for your Own issue. Please also include a Diagnostic Report and a detailed description of the issue.

     

     

    Thank you,
    Darin Smith
    WGA Forum Manager
    Wednesday, January 9, 2008 9:54 PM