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Activating OneCare RRS feed

  • Question

  • I have recently had to buy a new computer as my old motherboard failed.  My OneCare backup is on an external drive.  I need to download OneCare to my new computer to activate the backup.  I go through the steps but get the following message

    The following plan(s) are currently, or were previously, associated with your e-mail address, peuxbas@gmail.com
    • Windows Live OneCare $49.95 ( purchased 5/10/2009,  Subscription status: enabled )

    I can get no further in the process.  I need some guidance.  Could you please help?

    Monday, August 3, 2009 3:16 PM

Answers

  • Hi - this is the Windows Home Server forum and so is not the best place to ask your question on OneCare.

    I suggest you see if there is a OneCare forum or contact wherever you purchased OneCare from.

    Andrew
    MVP - Windows Home Server http://usingwindowshomeserver.com
    Monday, August 3, 2009 3:39 PM
    Moderator