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Vista Business Validation Error 0x80070426 RRS feed

  • Question

  • Hi,

    I got this copy from MSDN program from Yale University, but suddenly two days ago it said my Window Vista is cannot pass the genuine advantage test (with above error code). The Control Panel is disabled and everything is messed up!

    I also see in the system menu that my Vista is not activated (which i had when first install!), and when I try to activate it gives me the same error code.

     

    Any one can help??

     

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Windows Product Key: *****-*****-XHJQ7-DT66J-WPD8D
    Windows Product Key Hash: s18kw+OWz+rQxaNeF8Qlkx4EUN4=
    Windows Product ID: 89584-428-2410725-71790
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.006
    ID: c52804e5-7a12-44ac-b76b-79270f85ce91
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000009
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-530-645_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: c:\windows\system32\slsvc.exe
    File Mismatch: c:\windows\system32\slc.dll
    File Mismatch: c:\windows\system32\drivers\spsys.sys
    File Mismatch: c:\windows\system32\slcext.dll

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>c52804e5-7a12-44ac-b76b-79270f85ce91</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.006</OS><PKey>*****-*****-*****-*****-WPD8D</PKey><PID>89584-428-2410725-71790</PID><PIDType>5</PIDType><SID>S-1-5-21-1837352078-3255986632-1748578620</SID><SYSTEM><Manufacturer>HP Pavilion 061</Manufacturer><Model>RF159AV-ABA m7690e</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 3.07</Version><SMBIOSVersion major="2" minor="4"/><Date>20060802000000.000000+000</Date></BIOS><HWID>35303507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>7216D1FD1393D00</Val><Hash>y4Dg2uX6yvp+o/4EaVNks1stex0=</Hash><Pid>73931-640-8982215-57976</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Friday, June 1, 2007 4:09 PM

Answers

  • Ooo... tricky.  At this point you've gotten outside the realm of validation issue and thus, outside of our expertise here.  Would you please follow this link to Product Support Services ?  They should be able to help you with the file corruption.  Thanks!
    Saturday, June 2, 2007 3:37 AM

All replies

  • Please try this: 

     

     Open an elevated command prompt (find Command Prompt in the start menu, right-click it and choose "Run as administrator") and type "net start slsvc" (and hit enter). 

     

     If you get the following message:

     

     "The Software Licensing service is starting.
        The Software Licensing service was started successfully."

     

     try validating again.  You can do that by clicking "Validate Windows" here: http://www.microsoft.com/genuine/

     

     If you get a different message please run a disk check and then run (no quotes) "sfc /scannow" in an elevated Command Prompt.  And then try validating again.

     

     Thank you!

    Friday, June 1, 2007 5:33 PM
  • I got the following message:

    The Software Licensing service is starting.

    The Software Licensing service could not be started.

     

    A system error has occurred.

     

    System error 34 has occurred.

     

    The wrong diskette is in the drive.

    Insert *** <Volume Serial Number: ***> into drive ***.

     

    When I run sfc it gives the following message:

     

    Windows Resource Protection found corrupt files but was unable to fix some of them.

    Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log

     

     

    The log files is too large to be posted. What should I do?

    Friday, June 1, 2007 5:59 PM
  • By the way, when I run net start slsvc

    I didn't have anything in my DVD drive / Memory Card Drive.

    Friday, June 1, 2007 6:01 PM
  • Ooo... tricky.  At this point you've gotten outside the realm of validation issue and thus, outside of our expertise here.  Would you please follow this link to Product Support Services ?  They should be able to help you with the file corruption.  Thanks!
    Saturday, June 2, 2007 3:37 AM
  • I'm bumping this because I have the same problem, except that there's ONE more little issue here: when I followed the link to product support services, it required me to enter the product identification number. When I followed the link that told me how to find it, it said to open the control panel.

    Problem is, just like the earlier poster, my control panel won't open.

    What on earth do I do now? (I suppose I should mention that I have Vista Home Premium, not Business, but... the problem is the same.)
    Thursday, November 1, 2007 8:47 PM