locked
Course locks up in Vista RRS feed

  • Question

  • My excel training course locks up after I take a couple of modules within a course. I have to come completely out of the system and log back in to continue.
    Monday, March 29, 2010 3:22 PM

All replies

  • Hi

    Please send your issue details at learnmgr@microsoft.com with the following detail’s?

    -First Name

    -Last Name

    -Live ID you used to login to E-Learning

    -16 Digit Hex PUID

    16 Digit Hex PUID –

     
    Go to the following site:  https://account.live.com/SummaryPage.aspx
    Sign-in to Windows Live.
    Click on Account Summary (in the left nav)
    Click on Registered Information (Above Password Reset Information)
    This will open up to your profile data. 
    Scroll all the way down to the bottom and you will see the words: Unique ID: [16 digits HexPUID]
    Copy that 16 digit number paste it into this email.
     

    -Course Name and Number you are referring to.

    -URL where error/issue encountered.

    -Screenshot of the error if you can get.

    -Detailed description of the problem.

    -Phone number we can reach you at.

    -Country you are located in.


    Navya Nambiar  (Microsoft Learning Support Team)

    Wednesday, March 31, 2010 4:40 PM
    Moderator