reintallinmg One Care

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  Hi Ray

  I would start here http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2 and it should lead to a live person. When you uninstalled OneCare di you use the clean-up tool before reinstalling found here http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2 then reinstall.

   

  chuck

  Saturday, January 26, 2008 7:09 PM
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  Each Country has their own support so you will need to go to the microsoft support website and locate your country. There is a cleanup tool available

   

  http://download.microsoft.com/download/4/c/b/4cb845e7-1076-437b-852a-7842a8ab13c8/OneCareCleanUp.exe

  so maybe try this first.

   

  Tom

  Saturday, January 26, 2008 7:10 PM
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  Thanks Tom, but the support link I gave is good all over.

   

  chuck

   

  Saturday, January 26, 2008 7:15 PM
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  Ray Baril wrote:

  I arn into an error indicating that I should reinstall One Care.  I did many times but it still will not start and gives me the same error.  Before installing I uninstalled using the control panel.  I would like to be able to talk to a support staff and get this problem corrected.  How do I get a hold of a warm live body?

  If the reinstall does not resolve it after you've used the cleanup tool, see if this post helps - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2523777&SiteID=2

   

  Without knowing the error and why you believe that a reinstall is in order, that's the best we can do. Or, follow the instructions in the FAQ for how to reach support (link posted by Chuck). If you are a subscriber, you will have other options besides email support.

  -steve

  Monday, January 28, 2008 3:07 AM

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