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Getting "You may be victim of software counterfeiting" suddenly RRS feed

  • Question

  • I have been using this windows installation for around a year and I have a genuine license for windows. Since yesterday, I started getting this message that "you may be victim of software counterfeiting".

    What can I do to make it pass the validation test. There hasn't been any changes in the installation or system level. What could be the reason for this failure?

    Sunday, September 3, 2006 4:20 PM

Answers

  • Sabv,

    Please follow these steps for assistance:

    Step 1 is to download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the Copy button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Sunday, September 3, 2006 4:40 PM

All replies

  •  sabv wrote:

    I have been using this windows installation for around a year and I have a genuine license for windows. Since yesterday, I started getting this message that "you may be victim of software counterfeiting".

    What can I do to make it pass the validation test. There hasn't been any changes in the installation or system level. What could be the reason for this failure?

    Please go to www.microsoft.com/genuine and click Validate Windows - that should resync the WGA Validation files.

    Afterwards, please click start, then run, then type in "WGAtray.exe /b" and then reboot.

     

    Sunday, September 3, 2006 4:30 PM
    Moderator
  • Sabv,

    Please follow these steps for assistance:

    Step 1 is to download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the Copy button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Sunday, September 3, 2006 4:40 PM