WHS Connector software Password incorrect RRS feed

  • Question

  • Hello

    I have recently reinstalled windows 10.

    since then im unable to install the WHS connector software. 
    I have windows server with power pack 3.

    when it asks for the password it says "password is  incorrect" and then doesnt install.

    I have another windows 10 computer that is still connecting fine, i can even up date the password hint and see that update.

    Thanks Martin

    Wednesday, March 18, 2020 12:01 PM

All replies

  • HI
    1.what's the difference between normal win10 computer and issue win10 computer ?
    2.do your normal win10 in-place upgrade from win7 ? 
    3.can you enter winver in command prompt on both issue and normal win10 computers then look the os version and os version number ?[for example windows 10  enterprise 1809 (os build 17763.316)]

    Best Regards
    Andy YOU
    Please remember to mark the replies as answers if they help.
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    Thursday, March 19, 2020 6:24 AM
  • Both computers are on version 1903 (OS Build 18362.720) of windows 10 home

    There is also another Windows 10 Home 1909(OS bulid 18363.720) which has "lost" its connector software and has the same issue when i try to reinstall it

    the only difference was the the connector software was installed sometime ago on an older version number

    both where fresh installs of windows 10 not upgrades.

    The computer i have an issue with was working fine until i had to reinstall it a couple of days ago. 

    I have multiple other computers on windows 10 and 7 which are fine.
    There is also another Windows 10 Home 1909(OS bulid 18363.720)

    Thursday, March 19, 2020 7:55 AM