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renewal RRS feed

  • Question

  • How do I get a billing account to renew my Windows Live Onecare?

    Tuesday, January 22, 2008 10:30 PM

Answers

  • You have a Billing account by virtue of the fact that you activated OneCare with a LiveID. There may not be payment information, though, if you used a retail key to activate, so to renew you would need to provide payment information.

    Open OneCare, click Help/About to see the Subscription ID. Sign in with this ID at http://billing.microsoft.com in your browser and update your account information. Click the renew link for your OneCare subscription listed.

    -steve

    Wednesday, January 23, 2008 12:33 PM
    Moderator

All replies

  • You have a Billing account by virtue of the fact that you activated OneCare with a LiveID. There may not be payment information, though, if you used a retail key to activate, so to renew you would need to provide payment information.

    Open OneCare, click Help/About to see the Subscription ID. Sign in with this ID at http://billing.microsoft.com in your browser and update your account information. Click the renew link for your OneCare subscription listed.

    -steve

    Wednesday, January 23, 2008 12:33 PM
    Moderator
  • Sorry, but I can't find the Subscription ID.

    Wednesday, January 23, 2008 3:39 PM
  • Open OneCare.

    Click Help

    Click About Windows Live OneCare...

    The window that opens should show you version information, a copyright notice, and in the middle a Product ID and a Subscription ID.

    -steve

     

    Wednesday, January 23, 2008 3:43 PM
    Moderator
  • I see the product ID, but ne Subscription ID. 

     

    Wednesday, January 23, 2008 4:03 PM
  •  manicsnow wrote:
    I see the product ID, but ne Subscription ID. 

     

    I assume that you have a subscription or is this a trial install that you wish to subscrbe to?

    -steve

    Wednesday, January 23, 2008 5:03 PM
    Moderator