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    How do I get a billing account to renew my Windows Live Onecare?

    Tuesday, January 22, 2008 10:30 PM

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    You have a Billing account by virtue of the fact that you activated OneCare with a LiveID. There may not be payment information, though, if you used a retail key to activate, so to renew you would need to provide payment information.

    Open OneCare, click Help/About to see the Subscription ID. Sign in with this ID at http://billing.microsoft.com in your browser and update your account information. Click the renew link for your OneCare subscription listed.

    -steve

    Wednesday, January 23, 2008 12:33 PM
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    You have a Billing account by virtue of the fact that you activated OneCare with a LiveID. There may not be payment information, though, if you used a retail key to activate, so to renew you would need to provide payment information.

    Open OneCare, click Help/About to see the Subscription ID. Sign in with this ID at http://billing.microsoft.com in your browser and update your account information. Click the renew link for your OneCare subscription listed.

    -steve

    Wednesday, January 23, 2008 12:33 PM
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    Sorry, but I can't find the Subscription ID.

    Wednesday, January 23, 2008 3:39 PM
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    Open OneCare.

    Click Help

    Click About Windows Live OneCare...

    The window that opens should show you version information, a copyright notice, and in the middle a Product ID and a Subscription ID.

    -steve

     

    Wednesday, January 23, 2008 3:43 PM
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    I see the product ID, but ne Subscription ID. 

     

    Wednesday, January 23, 2008 4:03 PM
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     manicsnow wrote:
    I see the product ID, but ne Subscription ID. 

     

    I assume that you have a subscription or is this a trial install that you wish to subscrbe to?

    -steve

    Wednesday, January 23, 2008 5:03 PM
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