Answered by:
Subscription not working

Question
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Friday, November 30, 2007 12:54 AM
Answers
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scott d s wrote: I bought my computer im march of this year, at the same time I bought live onecare but it keeps saying that it has expired
Check the date and time on your PC. If that is correct, check your subscription status at http://billing.microsoft.com
If that shows the active subscription and you just updated to version 2.0 automatically, either contact support for help or uninstall OneCare and then reinstall from http://onecare.live.com and activate with your subscription LiveID.
How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
-steve
- Marked as answer by Stephen BootsMVP, Moderator Friday, December 26, 2008 10:08 PM
Friday, November 30, 2007 2:18 AMModerator
All replies
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I'm not sure I understand what happens. Do you get any errors when you try to install?
-steve
Friday, November 30, 2007 1:48 AMModerator -
Friday, November 30, 2007 2:16 AM
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scott d s wrote: I bought my computer im march of this year, at the same time I bought live onecare but it keeps saying that it has expired
Check the date and time on your PC. If that is correct, check your subscription status at http://billing.microsoft.com
If that shows the active subscription and you just updated to version 2.0 automatically, either contact support for help or uninstall OneCare and then reinstall from http://onecare.live.com and activate with your subscription LiveID.
How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
-steve
- Marked as answer by Stephen BootsMVP, Moderator Friday, December 26, 2008 10:08 PM
Friday, November 30, 2007 2:18 AMModerator