Answered by:
Not Ginuine on my old XP machine

Question
-
I installed a new copy of Office Pro 2007 on my old XP machine, and fortunately I did not "upgrade" so I still have my Office 2003 Pro intact. So the software installs OK and accepts the product Key. Then I reboot and log on and open Word 2007, and go to activate it, and it says the software is already activated. Probably the first clue to pirated software. I then run OGA and it will not validate the new software. I then reboot and open Word, and get the famous "This is not genuine" statement. The vendor swore that this would not happen with his software, so I got it in writing, and will be returning this software to him as soon as I gat a professional interpretation of the diagnostic output below.
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0Cached Validation Code: N/A
Windows Product Key: *****-*****-HX6XJ-DXQG2-HJX7R
Windows Product Key Hash: a94b6F20CvhdFhTQr3i16Oz37gk=
Windows Product ID: 76488-020-8475855-22903
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: {68BA6F7F-9114-4B24-B054-07858FD74F95}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.40.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A
Version: N/AWGA Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Professional Edition 2003 - 100 Genuine
Microsoft Office Project Standard 2003 - 100 Genuine
Microsoft Office Visio Professional 2003 - 100 Genuine
Microsoft Office Professional Plus 2007 - 108 Invalid VLK
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{68BA6F7F-9114-4B24-B054-07858FD74F95}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HJX7R</PKey><PID>76488-020-8475855-22903</PID><PIDType>5</PIDType><SID>S-1-5-21-220523388-152049171-1343024091</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Inspiron 8600 </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A14</Version><SMBIOSVersion major="2" minor="3"/><Date>20050630000000.000000+000</Date></BIOS><HWID>84CD3C07018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>A3BCA7CA4677DD6</Val><Hash>9J3YvIaQsyCmgAdex8ybjF/Mw9k=</Hash><Pid>70145-747-6132063-57423</Pid><PidType>1</PidType></Product><Product GUID="{913A0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Standard 2003</Name><Ver>11</Ver><Val>476253873DBA5A2</Val><Hash>thr5q+vyxl005/3KNzUQQNS1DYg=</Hash><Pid>72076-721-0703641-55262</Pid><PidType>1</PidType></Product><Product GUID="{91510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>A390C8F9CCF3DEC</Val><Hash>PH5qtBnOXf3dHGBiXzbDYqOKpj0=</Hash><Pid>72085-758-2658932-55787</Pid><PidType>1</PidType></Product><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>2E63C88ED634D86</Val><Hash>eUcTXmOm8sIJD64mo43olEw6IkQ=</Hash><Pid>89409-707-7946405-65365</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="3A" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/><App Id="51" Version="11" Result="100"/><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults>Licensing Data-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 18FCD:Dell Inc|18FCD:Microsoft Corporation
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005OEM Activation 2.0 Data-->
N/A- Moved by Carey FrischMVP Saturday, January 23, 2010 1:14 AM Moved to relevant category (From:Feedback and Comments)
Saturday, January 23, 2010 12:14 AM
Answers
-
From your MGA report:
OGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Professional Edition 2003 - 100 Genuine
Microsoft Office Project Standard 2003 - 100 Genuine
Microsoft Office Visio Professional 2003 - 100 Genuine
Microsoft Office Professional Plus 2007 - 108 Invalid VLK
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Unfortunately, your installed copy of Microsoft Office Professional Plus 2007 is a counterfeit copy. It is a Volume License version installed using a counterfeit product key (never issued by Microsoft) that was likely generated by an illegal product key generator or KeyGen. Volume License software is normally sold only to business enterprises and the minimum purchase is five (5) licenses.
Consumers should purchase retail editions of Microsoft Office that are properly packaged and sold by reliable, trusted, and proven entities. In your case, the seller is clearly not being honest about the product you acquired. Seek an immediate refund!
Carey Frisch- Marked as answer by Carey FrischMVP Saturday, January 23, 2010 4:32 PM
Saturday, January 23, 2010 3:24 AM
All replies
-
From your MGA report:
OGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Professional Edition 2003 - 100 Genuine
Microsoft Office Project Standard 2003 - 100 Genuine
Microsoft Office Visio Professional 2003 - 100 Genuine
Microsoft Office Professional Plus 2007 - 108 Invalid VLK
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Unfortunately, your installed copy of Microsoft Office Professional Plus 2007 is a counterfeit copy. It is a Volume License version installed using a counterfeit product key (never issued by Microsoft) that was likely generated by an illegal product key generator or KeyGen. Volume License software is normally sold only to business enterprises and the minimum purchase is five (5) licenses.
Consumers should purchase retail editions of Microsoft Office that are properly packaged and sold by reliable, trusted, and proven entities. In your case, the seller is clearly not being honest about the product you acquired. Seek an immediate refund!
Carey Frisch- Marked as answer by Carey FrischMVP Saturday, January 23, 2010 4:32 PM
Saturday, January 23, 2010 3:24 AM -
Carey,
Thank you. The vendor is refunding my money on return receipt of the software. I suggested that he call Microsoft and validate all his software prior to selling it. I assume there is such a service for legitimate dealers.Saturday, January 23, 2010 4:13 PM