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Not Ginuine on my old XP machine RRS feed

  • Question

  • I installed a new copy of Office Pro 2007 on my old XP machine, and fortunately I did not "upgrade" so I still have my Office 2003 Pro intact. So the software installs OK and accepts the product Key. Then I reboot and log on and open Word 2007, and go to activate it, and it says the software is already activated. Probably the first clue to pirated software. I then run OGA and it will not validate the new software. I then reboot and open Word, and get the famous "This is not genuine" statement. The vendor swore that this would not happen with his software, so I got it in writing, and will be returning this software to him as soon as I gat a professional interpretation of the diagnostic output below.

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-HX6XJ-DXQG2-HJX7R
    Windows Product Key Hash: a94b6F20CvhdFhTQr3i16Oz37gk=
    Windows Product ID: 76488-020-8475855-22903
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {68BA6F7F-9114-4B24-B054-07858FD74F95}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Edition 2003 - 100 Genuine
    Microsoft Office Project Standard 2003 - 100 Genuine
    Microsoft Office Visio Professional 2003 - 100 Genuine
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{68BA6F7F-9114-4B24-B054-07858FD74F95}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HJX7R</PKey><PID>76488-020-8475855-22903</PID><PIDType>5</PIDType><SID>S-1-5-21-220523388-152049171-1343024091</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Inspiron 8600                   </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A14</Version><SMBIOSVersion major="2" minor="3"/><Date>20050630000000.000000+000</Date></BIOS><HWID>84CD3C07018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>A3BCA7CA4677DD6</Val><Hash>9J3YvIaQsyCmgAdex8ybjF/Mw9k=</Hash><Pid>70145-747-6132063-57423</Pid><PidType>1</PidType></Product><Product GUID="{913A0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Standard 2003</Name><Ver>11</Ver><Val>476253873DBA5A2</Val><Hash>thr5q+vyxl005/3KNzUQQNS1DYg=</Hash><Pid>72076-721-0703641-55262</Pid><PidType>1</PidType></Product><Product GUID="{91510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>A390C8F9CCF3DEC</Val><Hash>PH5qtBnOXf3dHGBiXzbDYqOKpj0=</Hash><Pid>72085-758-2658932-55787</Pid><PidType>1</PidType></Product><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>2E63C88ED634D86</Val><Hash>eUcTXmOm8sIJD64mo43olEw6IkQ=</Hash><Pid>89409-707-7946405-65365</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="3A" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/><App Id="51" Version="11" Result="100"/><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 18FCD:Dell Inc|18FCD:Microsoft Corporation
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    • Moved by Carey FrischMVP Saturday, January 23, 2010 1:14 AM Moved to relevant category (From:Feedback and Comments)
    Saturday, January 23, 2010 12:14 AM

Answers

  • From your MGA report:

    OGA Data-->

    Office Status: 108 Invalid VLK

    Microsoft Office Professional Edition 2003 - 100 Genuine

    Microsoft Office Project Standard 2003 - 100 Genuine

    Microsoft Office Visio Professional 2003 - 100 Genuine

    Microsoft Office Professional Plus 2007 - 108 Invalid VLK

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Unfortunately, your installed copy of Microsoft Office Professional Plus 2007 is a counterfeit copy.  It is a Volume License version installed using a counterfeit product key (never issued by Microsoft) that was likely generated by an illegal product key generator or KeyGen. Volume License software is normally sold only to business enterprises and the minimum purchase is five (5) licenses.

    Consumers should purchase retail editions of Microsoft Office that are properly packaged and sold by reliable, trusted, and proven entities.  In your case, the seller is clearly not being honest about the product you acquired.  Seek an immediate refund!


    Carey Frisch
    Saturday, January 23, 2010 3:24 AM

All replies

  • From your MGA report:

    OGA Data-->

    Office Status: 108 Invalid VLK

    Microsoft Office Professional Edition 2003 - 100 Genuine

    Microsoft Office Project Standard 2003 - 100 Genuine

    Microsoft Office Visio Professional 2003 - 100 Genuine

    Microsoft Office Professional Plus 2007 - 108 Invalid VLK

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Unfortunately, your installed copy of Microsoft Office Professional Plus 2007 is a counterfeit copy.  It is a Volume License version installed using a counterfeit product key (never issued by Microsoft) that was likely generated by an illegal product key generator or KeyGen. Volume License software is normally sold only to business enterprises and the minimum purchase is five (5) licenses.

    Consumers should purchase retail editions of Microsoft Office that are properly packaged and sold by reliable, trusted, and proven entities.  In your case, the seller is clearly not being honest about the product you acquired.  Seek an immediate refund!


    Carey Frisch
    Saturday, January 23, 2010 3:24 AM
  • Carey,

    Thank you. The vendor is refunding my money on return receipt of the software. I suggested that he call Microsoft and validate all his software prior to selling it. I assume there is such a service for legitimate dealers.
    Saturday, January 23, 2010 4:13 PM