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since i purchased the windows live one care my firewall keeps turning itself off automatically, i have to keep going in and turning it back on, its telliing me the recommended settings are not being used, so i go in a change and update settings yet it still continues to turn itself off, what do i do?

Friday, February 27, 2009 3:21 PM

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Are you referring to the Windows Firewall being reported as off in the Windows Security Center? OneCare has its own firewall and it disables the Windows firewall. if the Security Center is reporting a problem, not recognizing the OneCare firewall as on (and OneCare is showing in green/good status with the firewall on), see this post

Windows Security Center fix - http://social.microsoft.com/forums/en-US/onecarefirewall/thread/c0ca9eb2-14b0-4591-be85-4b7fd1700191/

If you mean that the OneCare firewall is turning off, then try the Firewall repair tool - http://social.microsoft.com/forums/en-US/onecarefirewall/thread/e67b1989-afd5-47e5-a393-3a551c7c7e60/

If the problem can't be resolved per the above, please contact support.

How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

-steve
Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
- Marked as answer by Stephen BootsMVP, Moderator Friday, February 27, 2009 4:54 PM
Friday, February 27, 2009 4:53 PM

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